12 All Orders
Purpose: Use this screen to review all orders across your organization, regardless of status or whether they are assigned to your current store location. You might use this screen to check the status of another order for the customer even if it is not assigned to another store location or is being fulfilled through the distribution center, or an order that is not currently open.
How to display this screen: Select All Orders from
the Tasks list, or the All Orders icon (
).
Note:
When you first advance to this screen, no orders are displayed. You need to use the Search Options to display orders that match your search criteria.Fields at this screen:
-
Order ID, preceded by the icon (
) indicating if the carrier on the order
is flagged as an express shipper, and followed by an indicator if
the order is Under Review -
Date and Time, with a red triangle indicating if the order’s age exceeds the Order Age Hours defined by your system administrator
-
Fulfillment Type
Note:
The date and time, order ID, customer, and request ID are listed under Date and Details when you are using a small screen, such as a mobile phone. -
Lines: At this screen, the total number of lines includes closed lines (picked up, shipped, or canceled).
Note:
The total number of order lines can include order lines assigned to different locations for fulfillment.
More information: See Store Connect Overview for background on processing delivery or pickup orders in Store Connect.
Options at this screen:
| Option | Procedure |
|---|---|
| Display orders, or restrict the search results to certain orders |
Use the Search Options, available by clicking the magnifying glass icon ( |
| Select an order to view or work with it |
Select an order and click View to advance to the View Full Order screen. From this screen, you can perform the next step in fulfilling the order, for example, accepting the order if it is new, or begin picking if it has been accepted, provided the order is assigned to your current store location and not prohibited from shipment or pickup if the order is under review. |
| Select an order to view order history |
Select an order and select View Order
History from More Options ( |
| Additional tasks |
Select the Tasks icon ( These options are also available
by opening the Menu option ( |
) or putting the cursor in the 
) to
advance to the 
) to open a drawer on the left that displays a
list of options. See 
).