23 Glossary

Field	Description
Available	The available quantity of the item after subtracting the quantity on any open orders, plus the quantity on the displayed order line. Since the quantity of the displayed order line is added to the calculated available quantity, the available quantity displayed for two order lines for the same item will differ if the order lines are for different quantities. For example, if the available quantity is 50, and the quantity on the order line is 5, the available quantity displayed is 55; however, if the quantity on the order line is 2, the available quantity displayed is 52.
Customer	The customer’s first and last name. If there is a company, the name of the company precedes the first and last name.
Date and Time	The date and time when the order was received by the originating system and created in Order Broker. Displayed on list screens, such as the New Orders screen. If the date and time indicated is older than the number of hours specified in the Order Age Hours at the Store Connect Preferences screen in Order Broker, a red triangle () indicates that the order has not been processed within the service level specified for your organization. Also, the date and time are in red type.
Express	An icon () indicates if the carrier on the order is flagged as an express shipper.
Fulfillment Type	Possible fulfillment types are Delivery and Pickup, indicating if the order should ship to the customer or if the customer will come to the store to pick it up. See the Store Connect Overview for background.
Item	The code identifying an item on an order.
Line number	The number identifying an order line. May differ from the line number in the originating system.
Lines	The number of order lines on the order that are assigned to the store location for fulfillment. At the New Orders screen, this is the number of order lines that have been assigned to the store location, but have not yet been accepted for processing.
Number of Units	The number of units on an order line.
Order Broker	Order Broker is the system that manages order assignment to fulfilling locations, as well as email notifications to the customer and other tasks. Store Connect is part of Order Broker.
Order ID	A code assigned to identify the order in the originating system. Note: Two orders can be assigned the same order ID if, for example, the customer added a new item to an existing order.
Order Status	Possible order statuses are: Accepted: The entire order has been accepted for fulfillment at the assigned location. Canceled: The entire order has been canceled. Fulfilled: The entire order has been shipped (delivery order) or picked up by the customer (pickup order). New: The order has just been received from the originating system, created in Order Broker, and assigned to a Store Connect location for fulfillment. The status displayed in Order Broker is Polled. Picked: The entire order has been picked. Unfulfillable: The order cannot be fulfilled through Order Broker.
Placed Location	The code and description of the location where the order was placed. May represent another store location, the distribution center, or the web storefront.
Phone Number	The customer’s phone number.
Request ID	A unique number to identify the order in Order Broker.
Ship To	The shipping address for a delivery order, if a separate shipping address was specified. Not displayed for a pickup order. Can include: Company name Ship-to name, including title, first name, middle initial, last name, and suffix (such as Jr.) First address line and apartment or suite number Second through fourth address lines City, state or province, zip or postal code, and country code Daytime phone number Evening phone number Email address If the address has been updated in the originating system since the order was originally created, it isn’t automatically updated here.
Sold To	The customer placing the order. Can include: Company name Ship-to name, including title, first name, middle initial, last name, and suffix (such as Jr.) First address line and apartment or suite number Second through fourth address lines City, state or province, zip or postal code, and country code Daytime phone number Evening phone number Email address If the address has been updated in the originating system since the order was originally created, it isn’t automatically updated in Store Connect.
Status (Order Line Status)	The status that was applied to the order line. Possible statuses are: Accepted: The order line has been accepted for fulfillment at the assigned location. Canceled: The order line has been canceled. Fulfilled: The order line has been shipped (delivery order) or picked up by the customer (pickup order). New Order: The order line has just been received from the originating system and created in Order Broker. The line should stay in this status very briefly. Picked: The order line has been picked. Polled: The order has been made available for processing in Store Connect. The line should go into Polled status very soon after the order is created in Order Broker. Rejected: The order line has been rejected by the assigned fulfilling location. After a rejection, Order Broker either reassigns the order line or changes its status to Unfulfillable. Unfulfillable: The order line cannot be fulfilled through Order Broker.
Store	The code identifying the store assigned to fulfill an order, and the description of the store.
Tracking Number	The number used to track a shipment. Available for review at the Order History screen. A required entry if you use manual shipping to ship a delivery order.
Under Review	Indicates that the order is currently under review and not eligible to be picked up or shipped; however, you can still accept and pick an order that is under review.
User ID	The ID of the user who performed an update or transaction for an order or order line. Displayed after “By” at the Order History screen. Maybe be a code identifying the system who performed the update or transaction, such as when the order is submitted to Order Broker.