Identity Cloud User Synchronization History
Purpose: Use Identity Cloud User Synchronization History screen to review the identity cloud user synchronization jobs that have taken place or are currently running. The screen displays up to 50 records.
For more information: See Identity Cloud User Synchronization for an overview on the identity cloud user synchronization job and background information.
How to display this screen: Click the history icon () next to an Identity Cloud User Synchronization job at the View Active Schedules screen.
Options at this screen
Note:
- Only users with View Active Schedules authority can display this screen. See the Role Wizard for more information.
- Available only if there are any identity cloud service synchronization records that have not been purged.
- History is retained for the number of days specified in the Job History retention setting at the Tenant-Admin screen.
Option | Procedure |
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Search for a synchronization job |
Use the Job Number, Start Date, or Status fields to restrict the displayed synchronization jobs to those that match your entries and click Search:
|
Understand general errors |
If an error occurred for a synchronization job itself, it is displayed in the Error field. |
Fields on this screen
Field | Description |
---|---|
Search fields | |
Job Number |
A unique ID number assigned by Order Broker to identify a synchronization job. Note: A job is associated with a single job number, regardless of whether Order Broker breaks it out into multiple batches for processing. |
Start Date |
The date and time when the synchronization job started. |
Status |
Optionally, select a job status from the drop down list and click Search to display jobs that are currently in that status. Possible statuses are:
|
Results fields: | |
Job Number |
A unique ID number assigned by Order Broker to identify a synchronization job. Note: A job is associated with a single job number, regardless of whether Order Broker breaks it out into multiple batches for processing. |
Start Date |
The date and time when the job started. |
End Date |
The date and time when the job ended. |
Duration |
The amount of time it took for the job to run. HH:MM:SS format, but displayed in MM:SS format if the job took less than an hour. |
Submitted By |
Indicates how the job was submitted. This could be the ID of the user who submitted or scheduled the job, or the client ID used to authenticate the run job API request message. |
Status |
Indicates the result of the synchronization job:
|
Error |
Error message, if any. For example, a message is written when the job status is reset, for example: Running job status was reset by user SYSTEM on 11/28/2021 04:29 PM. Up to 255 positions. Identity Cloud User Synchronization |
Inventory Records |
The total number of records in the synchronization. |
Inventory Errors |
The total number of records that failed to synchronize. See Identity Cloud User Synchronization for background and troubleshooting information. |