Reject Invoice

Purpose: Use this window to confirm rejection of an out-of-balance invoice.

How to display: You can display this window by clicking Reject at the Invoice screen when you are reviewing an invoice in Held status because it is out-of-balance.

Note:

Available if Use Vendor Portal is selected at the Tenant screen. Only users with Invoice Inquiry and Invoice Maintenance authority can display this window. See the Role Wizard for more information.

Completing this window:

• Enter the reason for rejecting the invoice. This information is displayed to the vendor under invoice history in the Vendor Portal.

• Click Save to reject the invoice; otherwise, click Cancel to leave the invoice in Held status.

Updates: When you reject a held invoice:

• The invoice status changes to Rejected. This activity is tracked in invoice history; see the History tab of the Invoice screen.

• If indicated by your Invoice Balance Notification settings for the vendor at the Email folder of the Preferences tab on the New Vendor or Edit Vendor screen, Order Broker sends an email notification to the vendor that the invoice was rejected. See the Out-of-balance invoices approved or rejected notification email to vendor for a sample.

The vendor can edit a rejected invoice and resubmit it, or the vendor can delete the invoice.

Fields at this window

Field	Description
Invoice Number	The number or code assigned by the vendor to identify the invoice.
# of PO lines	The total number of shipments included in the invoice. An invoice can include multiple shipments for the same purchase order line, and can include lines from multiple purchase orders.
Reason	The reason for rejecting the invoice. This information is displayed to the vendor under invoice history in the Vendor Portal. Required.