1 Feature Summary

The enhancements below are included in this release.

Column Definitions

Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.
Larger: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.
Customer Action Required: Indicates if you must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them.


Feature


Scale

Customer
Action Required

Customer Engagement Enhancements
Customer Engagement Shared Customer Number

larger

Optionally, change message versions to include new tags

Customer Engagement Customer Service Enhancements

smaller

None

Customer and Purchase History from Customer Engagement in Modern View

larger

Optionally, select the new Use Oracle Retail Customer Engagement Customer Number on Search setting in WWCC if the ORCE Customer Integration (L37) system control value is set to INTERACT

Including Currency in the POSlog Message to Customer Engagement

smaller

Optionally, set the Local Currency Code (A55) system control value if this system control value and the Multi Currency by Offer (E03) system control value are both blank.

Fulfillment Enhancements
Canceling Backorders through the Generic Pick In API

smaller

Optionally, include the new bo_cancel_reason tag in the CWPickIn message

Import and Export Enhancements
Marketing Download Extract Enhancements

smaller

Optionally, set the parameter for the MDEXPRT periodic function to 2

Delete Duplicate Invoice Out Triggers

smaller

Optionally, select the new DELETE_DUPLICATE_INVOICE_OUT_OUT_TRIGGERS property

Order Broker Enhancements
Create Invoice when Ship-for-Pickup Order is In Transit

smaller

Optionally, select the new Invoice Ship For Pickup Order Once Intransit (M73) system control value

Payment Method Enhancements
Handling Encryption Failure in the Order API

smaller

Work with orders in the error batch when encryption fails

Web Service Enhancements
CWEmailRequest

smaller

Optionally, use the message in REST

System Management Enhancements
New Active Procedures

smaller

None

Modern View Enhancements
Default Delivery Type Required for Contact Center Order Entry

smaller

Select the default delivery type in the system control value if one is not already defined

Customer Creation in Contact Center Order Entry and Duplicate Customer Check

smaller

None