1 Feature Summary
The enhancements below are included in this release.
Column Definitions
Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal. |
Larger: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher. |
Customer Action Required: Indicates if you must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them. |
|
|
Customer |
|
---|---|---|---|
Customer Engagement Enhancements | |||
Customer Engagement Shared Customer Number |
larger |
Optionally, change message versions to include new tags |
|
Customer Engagement Customer Service Enhancements |
smaller |
None |
|
Customer and Purchase History from Customer Engagement in Modern View |
larger |
Optionally, select the new Use Oracle Retail Customer Engagement Customer Number on Search setting in WWCC if the ORCE Customer Integration (L37) system control value is set to INTERACT |
|
Including Currency in the POSlog Message to Customer Engagement |
smaller |
Optionally, set the Local Currency Code (A55) system control value if this system control value and the Multi Currency by Offer (E03) system control value are both blank. |
|
Fulfillment Enhancements | |||
Canceling Backorders through the Generic Pick In API |
smaller |
Optionally, include the new bo_cancel_reason tag in the CWPickIn message |
|
Import and Export Enhancements | |||
Marketing Download Extract Enhancements |
smaller |
Optionally, set the parameter for the MDEXPRT periodic function to 2 |
|
Delete Duplicate Invoice Out Triggers |
smaller |
Optionally, select the new DELETE_DUPLICATE_INVOICE_OUT_OUT_TRIGGERS property |
|
Order Broker Enhancements | |||
Create Invoice when Ship-for-Pickup Order is In Transit |
smaller |
Optionally, select the new Invoice Ship For Pickup Order Once Intransit (M73) system control value |
|
Payment Method Enhancements | |||
Handling Encryption Failure in the Order API |
smaller |
Work with orders in the error batch when encryption fails |
|
Web Service Enhancements | |||
CWEmailRequest |
smaller |
Optionally, use the message in REST |
|
System Management Enhancements | |||
New Active Procedures |
smaller |
None |
|
Modern View Enhancements | |||
Default Delivery Type Required for Contact Center Order Entry |
smaller |
Select the default delivery type in the system control value if one is not already defined |
|
Customer Creation in Contact Center Order Entry and Duplicate Customer Check |
smaller |
None |