Cancel a Layaway

To cancel a layaway:

1. Open a Layaway

2. Click Cancel Layaway.

   A confirmation prompt opens.

3. Indicate whether the customer is present:

   • Click Yes if the customer is present.

   • Click No if the customer is not present.

   If the customer is present, a second confirmation prompt opens.

   Note:

   If the customer is not present, the layaway cannot be cancelled in register mode. See Oracle Retail Xstore Point of Service Manager's Guide for more information.

4. Indicate whether to cancel the layaway:

   • Click Yes to cancel the layaway.

     The layaway is canceled and the refund amount is applied to the transaction.

   • Click No to return to the layaway without canceling it.