Open a Layaway

To open an existing layaway:

  1. Click Extended Transactions in the Register Sale screen.

  2. Click Layaway.

    Xstore Point of Service will open a prompt listing open layaways for the customer, or an indication that there are no open layaways:

    • Select the layaway:

      • Click the layaway.

      • Use the up and down arrows to highlight the correct layaway, then press the Spacebar.

      Continue with Step 6.

    • Scan the customer's layaway receipt. Continue with Step 7.

    • Click Layaway Search to search for a layaway. Continue with Step 3.

  3. Enter the search criteria:

    • Layaway ID - ID of the layaway.

    • Last Name - Last name of the customer associated with the layaway.

    • First Name - First name of the customer associated with the layaway.

    • Customer ID - ID of the customer associated with the layaway.

    • Phone # - Phone number of the customer associated with the layaway.

  4. Click Process.

    The system displays a list of all layaways that match the entered criteria.

  5. Select the layaway:

    • Click the layaway.

    • Use the up and down arrows to highlight the correct layaway, then press the Spacebar.

  6. Click Select & Continue.

  7. Perform the appropriate action:

    • TBD actions needed