Open an Existing Special Order

To open an existing special order:

1. Click Extended Transactions in the Register Sale screen.

2. Click Special Order.

   Xstore Point of Service will open a prompt listing open special orders for the customer, or an indication that there are no open special orders.

   • To select the special order from the list, continue with Step 6.

   • To search for the special order, continue with Step 3.

3. If necessary, click Special Order Search.

   Figure 12-5 Special Order Search

   
   

   

   
   

4. Enter the search information for the special order:

   Note:

   You can also scan the receipt for the special order to open it.

   • Account ID - ID of the special order.

   • Last Name - Last name of the customer associated with the special order.

   • First Name - First name of the customer associated with the special order.

   • Customer # - ID of the customer associated with the special order.

   • Phone # - Phone number of the customer associated with the special order.

5. Click Process.

   A list of special orders matching the entered criteria opens.

   Figure 12-6 Special Order Search List

   
   

   

   
   

6. If necessary, select the special order in the list:

   • Click the special order.

   • Use the up and down arrows to highlight the correct special order, then press the Spacebar.

7. Click Select & Continue.

   The special order opens.

   Figure 12-7 Special Order Account Screen