1. Classic User Guide
  2. Order Transactions Through Order Broker Cloud Service
  3. Order Status

Order Status

Orders can have the following statuses:

  • Open: At least one item in the order has a status of: New, Polled, Accepted, or In Transit.

  • Ready for Pick Up: All items are in reserved or received status (can also include canceled item).

  • Ready to Ship: This is applicable only for customer delivery, transfer pickup, or delayed pickup (pickup from this store). All items must be reserved, or some items are reserved and some canceled.

  • Complete: The order has been completed and the customer is in possession of their items.

  • Canceled: All items are canceled.

  • Unfulfillable: All items are unfulfillable or a mix of unfulfillable and canceled. Unfulfillable items are those that have been rejected by the store assigned as the source for the item and Order Broker cannot find another source store.