Redeem a Rain Check

Rain checks allow customers to purchase out-of-stock items for the same price later.

Note:

Rain checks can only be applied to sale transaction; it cannot be applied to extended transactions (for example, layaways, special orders, or send sales). Once a rain check is redeemed, it cannot be used again.

Depending upon the configuration of your system, you may not be able to redeem rain checks issued by other stores.

To redeem a rain check:

  1. Click Register Options in the Sale screen.

  2. Click Redeem Rain Check.

  3. Scan the rain check or enter the rain check ID.

    The Redeem Rain Check prompt opens.

    Note:

    If the rain check has expired a message displays indicating it has expired and cannot be redeemed.

  4. Click Yes to redeem the rain check.

    The rain check item appears in the View Port with a rain check icon.