Print Introduction AMI Customer Education Report

Print Introduction AMI Customer Education Report - Residential

The print Introduction Customer Education Report is the first report sent to residential customers in the program. By default, it is delivered 30 days after smart meter installation. It provides an introduction to smart meters as well as personalized hourly and daily energy use insights. It also encourages customers to engage with other AMI programs and communications offered by the utility.

Front Page

This image shows an example of the front page:

Back Page

This image shows an example of the back page of the report.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Note:

In addition to the configuration options listed in the table below, be aware that the text that appears in this communication can be configured to meet the needs of your utility. The default, recommended text appears in the image above. If you want to update the default text, contact your delivery team. For detailed information about the default language and user experience, see the Product Overview.

Configuration Option	Input Value
Introduction Only minor text changes should be made to the report introduction. Default: "Good news! Your smart meter upgrade makes savings easier".	Optional Choose one of the following: Use the default option Talk to your Service Delivery Manager for introduction text editing options.
Marketing Module Talk to your Service Delivery Manager for Marketing Module options. If no marketing module is chosen, or the household is not eligible, this space can be left blank	Optional Choose one of the following: Do not use a marketing module. Talk to your delivery team about using a marketing module.
Footer Text By default, the statement "We're here to help" is followed by the utility's phone number, email address, and website. You can also use this space to include any additional text you want the reader to know, or that you need to include for legal reasons.	Optional Choose one of the following: Use the default statement and no additional text. Use the default statement and the following additional text: Talk to your delivery team about footer text options.

Configuration Option

Input Value

Introduction

Only minor text changes should be made to the report introduction.

Default: "Good news! Your smart meter upgrade makes savings easier".

Optional

Choose one of the following:

Use the default option

Talk to your Service Delivery Manager for introduction text editing options.

Marketing Module

Talk to your Service Delivery Manager for Marketing Module options. If no marketing module is chosen, or the household is not eligible, this space can be left blank

Optional

Choose one of the following:

Do not use a marketing module.

Talk to your delivery team about using a marketing module.

Footer Text

By default, the statement "We're here to help" is followed by the utility's phone number, email address, and website.

You can also use this space to include any additional text you want the reader to know, or that you need to include for legal reasons.

Optional

Choose one of the following:

Use the default statement and no additional text.

Use the default statement and the following additional text:

Talk to your delivery team about footer text options.