| Oracle® Pulse Getting Started Guide Release 17.1.2 E79199-05 |
|
 Previous |
 Next |
The Pulse Dashboard displays the recent performance of all your organization's services in the areas of service and environment availability, storage usage, service requests and changes logged, and, if enabled, business transactions. The Pulse Dashboard also serves as home page for Oracle Pulse, and is easily accessible from anywhere in the application by clicking the home icon ( 
) in the upper left corner.
The following topics are covered in this chapter:
The availability widgets on the Pulse Dashboard summarize the following information for the current month:
the Production Availability widget provides information about the uptime and the count of unplanned outages that occurred in your production environments during the current month.
the Last 30 Days widget provides information about the unplanned downtime and the count of service interruptions that occurred in your production environments during the last 30 days.
the Planned Maintenance vs. Unplanned Downtime chart compares the duration of planned maintenance outages to the duration of unplanned outages for the current month and the last two complete months.
Depending on the types of instances available for your services, the storage widgets on the Pulse Dashboard summarize storage usage, and compare storage usage against entitlement, as follows:
the Storage Utilization widget shows the amount of storage used for customers with Technology Cloud instances only, the amount of storage used divided by the type of instance for customers with both Technology Cloud and Managed Cloud instances, or compares the amount of storage used by all your Managed Cloud services to your purchased entitlement, on the last collection date for customers with Managed Cloud instances only. Use this report to investigate in more detail how the usage is across the services and environments. This will help you identify if there is a need to increase entitlement, if it is a temporary increase that can be handled or if some environments should be decommissioned or decreased in the storage usage.
the Storage Growth Trend widget shows the amount of storage used and the forecasted storage usage for the upcoming months for customers with Technology Cloud instances only and customers with both Technology Cloud and Managed Cloud instances, or data on the amount of storage used by all your Managed Cloud services and your purchased entitlement, on the last collection date for customers with Managed Cloud instances only. Use this widget to get an indication of history and of the expected projected usage based on the past year.
The BTM table on the Pulse Dashboard allows you to determine exactly which of the BTM transactions are experiencing a degradation in performance. Use this table to identify performance and stability issues for the business-critical user experience and batch transactions for any of your services.
This table provides an overview of all the batch jobs for each service and of the stability and performance metrics per location, as follows:
Application Local: Identifies a beacon found on a host within the customer's environment.
Data Center (Local): Identifies a beacon found on a host in the same data center.
Batch: Shows an aggregated summary of the overall stability and performance status for the monitored batch targets.
Data Center (Remote): Identifies a beacon found on a host within the Oracle (remote) data center.
Customer Center: Identifies a beacon found in the customer's data center.
The stability and performance status for each of these categories is described by means of indicators, as explained below:
Red: This is an issue that requires attention.
Amber: There is a potential issue.
Green: All is as expected.
Grey: This component is not functioning as required.
Black: This component is under a planned outage.
The incident widgets on the Pulse Dashboard provide the following information:
the Severity 1 Incidents widget displays all Severity 1 incidents created on production instances up to the date and time listed that are awaiting your input or approval, as well as all open Severity 1 incidents created on production instances up to the date and time listed.
the Incident Resolution chart provides a comparison between the number of created SRs and the number of closed SRs for the current month and the last two complete months.
The change widgets on the Pulse Dashboard summarize the following information:
the Upcoming Changes widget displays the number of change requests associated with production instances which will be applied in the next 30 days, as well as the number of Severity 1 change requests associated with production instances, which have the Awaiting Customer, Awaiting Customer Approval, Awaiting Customer UAT or Customer Working substatus.
the Planned Maintenance section of the Last 30 Days widget displays the total duration of planned production maintenance outages for the last 30 days, in minutes.
the Planned Maintenance vs. Unplanned Downtime chart compares the duration of planned maintenance outages to the duration of unplanned outages for the current month and the last two complete months.
