Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Conventions

1 Introduction

• Key Concepts
  • Availability Metrics
  • Storage Metrics
  • Incident Metrics
  • Change Metrics
  • Business Transaction Metrics
  • Host and Database Metrics
• Requirements
• Supported Web Browser Versions
• Supported Apple iOS Versions

2 Accessing Oracle Pulse

• Accessing Oracle Pulse on Your iPad
• Accessing Oracle Pulse on Your Mobile Device or Desktop

3 Navigating Oracle Pulse

• Understanding the Pulse Dashboard and Levels of Information
• Understanding the User Interface

4 Using the Pulse Dashboard

• Viewing Availability Reports
• Viewing Storage Reports
• Viewing Transaction Reports
• Viewing Incident Reports
• Viewing Change Reports

5 Viewing Key Indicators for a Customer

• Viewing the Calendar
• Viewing Customer Availability
• Viewing Customer Storage
• Viewing Customer Transactions
• Viewing Customer Incidents
• Viewing Customer Changes
• Viewing Customer Cloud Service Units
• Viewing Customer Contacts
• Viewing Customer Notifications

6 Viewing Key Indicators for a Service

• Viewing Service Availability
• Viewing Service Storage
• Viewing Service Transactions
• Viewing Service Incidents
• Viewing Service Changes

7 Viewing Key Indicators for an Environment

• Viewing Environment Performance
• Viewing Environment Availability
• Viewing Environment Storage
• Viewing Environment Transactions
• Viewing Environment Incidents
• Viewing Environment Changes