This chapter provides information about standard Siebel Automotive functionality for preventive maintenance that is relevant to both application administrators and end users, including service and support center representatives. It consists of the following topics:
NOTE: Your company's application configuration and business processes may differ from the procedures or business scenarios presented in the following sections.
This chapter is an introduction to preventive maintenance for Siebel Automotive. For more information on preventive maintenance and the preventive maintenance engine, see Siebel Field Service Guide.