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Tracking Evidence Items


This task is a step in Process of Managing Investigative Cases.

Apart from the main investigative screens (Cases, Leads, Incidents, Evidence, Group Suspects, and Groups), you can also create or add evidence items from the following locations to associate them with the appropriate records:

  • Contacts screen > Contacts List > Evidence view
  • Immigration Contacts screen > Immigration Contacts > Evidence view
  • Accounts screen > Accounts List > Evidence view
  • Quotes screen > List > Line Items > Evidence view
  • Assets screen > List > Evidence view
  • Service screen > Service Requests List > Evidence view

This topic contains the following related subtopics:

See About Tracking Evidence for Cases for more background information.

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