Features Supported for Find, Search, and Mobile Search

Modified topic. The following features have been added for HTTP indexing:

• Password encryption
• Secure indexing
• Monitoring batch processing for HTTP indexing

Enabling FTP or HTTP Indexing

New topic. Siebel Search provides the ability to index over FTP or index over HTTP. This topic covers switching between FTP and HTTP indexing.

Configuring the RSS Crawler for HTTP Indexing

New topic. This topic describes how to configure the Oracle Secure Enterprise Search Crawler for indexing over HTTP.

Configuring Siebel Search Engine Settings

Modified topic. The following settings have been added for HTTP indexing:

• Feed URL Prefix
• Send Index Feed Via HTTP
• Use Session Mode

The following settings have been modified for HTTP indexing:

• Batch Split Size
• Batch Submit Size
• Feed Access Password

Creating a Server Repeating Job for HTTP Indexing

New topic. It describes how to create the Search Schedule Monitor repeating job for HTTP indexing.

Configuring the File eapps.cfg for HTTP Indexing

New topic. It describes how to configure session tracking for HTTP indexing.

Configuring Secure Sockets Layer Authentication for HTTP Indexing

New topic. It describes how to configure SSL authentication for HTTP indexing.

Importing the SSL Certificate for HTTP Indexing

New topic. It describes how to import the SSL certificate.

Configuring Single Sign-On Authentication for HTTP Indexing

New topic. It describes how to configure SSO authentication for HTTP indexing.

Configuring User Authentication for Search Queries

New topic. It describes how to configure end user authentication for search queries.

Monitoring Batch Processing for HTTP Indexing

New topic. It describes how to monitor batch processing for HTTP indexing.

Application and Search Definition Mappings

Modified topic. The eCommerce Search Definition has been added for the Siebel E-Support application.

Remote Administration

Configuring Siebel Search Engine Settings

Modified topic. It has been updated to include the following Oracle Secure Enterprise Search remote administration settings:

• Admin API Namespace
• Admin API Webserver Address
• Schedule Name
• Search Engine Config Filename
• Web Service Endpoint Address
• Web Service Endpoint Password
• Web Service Endpoint Username

It has also been updated to include corrections to the preconfigured values for Dupmarked and Dupremoved.

Remote Administration

Configuring the Siebel Business Component Connector

Modified topic. It has been updated to include the following Oracle Secure Enterprise Search remote administration settings:

• Configuration URL
• Feed Access Password
• Feed Access User ID
• Scratch Directory
• Type
• className
• jarFile

Remote Administration

Activating the Siebel Identity Plugin Manager for Oracle Secure Enterprise Search

New topic. It covers connection to the Oracle Secure Enterprise Search server.

Remote Administration

Deploying the Business Component Source

New topic. It covers remote configuration of the Oracle Secure Enterprise Search business component source, source group, and schedule.

Remote Administration

Configuring the Siebel File System Connector

Modified topic. The StartingURL field has been added for remote administration of the Oracle Secure Enterprise Search file system source and schedule.

Remote Administration

Deploying the File System Source

New topic. It covers remote configuration of the Oracle Secure Enterprise Search file system source, source group, and schedule.

Disconnected Mobile Search

Setting Up Disconnected Mobile Search

New chapter. This chapter covers installation and configuration of Oracle's Siebel Mobile Search client.

Field Weights and Automated Keywords

Creating the Siebel Search Center Directory Structure on the Siebel Server

Modified topic. It has been updated to include the file Search_Engine_Config.xml, which is used to support automated keywords and dynamic weights.

Field Weights

Administering Field Weighting

New topic. This topic covers administering field weighting, to determine a field's ranking in the search results.

Automated Keywords

Administering Automated Keywords

New topic. This topic covers verifying the Oracle Secure Enterprise Search cluster settings that are required for generating Siebel Search automated keywords.

Basic Search Operators

Performing a Basic Search Operation

Modified topic. It has been updated to include the following search operations:

• Exclusion Search
• Phrase Search

Advanced Search Operators

Performing an Advanced Search Operation

Modified topic. It has been updated to include the following predefined searches:

• All these words
• Any of these words
• Exact phrase
• None of these words

It has also been updated to include searching using the following file formats:

• All
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• PDF

Defining Index Elements

Modified topic. It has been updated to include index and available field mappings.

It has also been updated to indicate the fact that the following attributes are not supported:

• is-id
• id-rank
• on-name
• nv-name

Configuring the Search Results View

New topic. It describes how to configure the Search results in either quick search mode or results retention mode.

Configuring Pick Views for Search and Attach Records

New topic. It describes enabling Find and Attach functionality in Siebel Tools.

Creating Preview Views for Search

New topic. It describes configuring preview views in Siebel Tools.

Topics on FAST InStream have been removed.

Oracle Secure Enterprise Search is the only supported search engine in Oracle's Siebel Business Applications. FAST InStream is not supported in Siebel CRM version 8.1.

Administering Workflow Management Components

This topic covers enabling the Workflow Management Server components. All Workflow Management components must be enabled for incremental and refresh indexing.

"Creating an Oracle Secure Enterprise Search Source for the Business Component Connector"

This task has been replaced by remote administration in release 8.1.1.1. For information on the remote administration task, see Deploying the Business Component Source.

"Process of Setting Up the File System Source and Connector for Oracle Secure Enterprise Search"

This task has been replaced by remote administration in release 8.1.1.1. For information on the remote administration task, see Deploying the File System Source.

Process of Setting Up the Web Crawler Source and Connector for Oracle Secure Enterprise Search Integration

This topic describes integrating Siebel Search with the Oracle Secure Enterprise Search Web Crawler Connector.

Configuring Siebel Search Engine Settings

This topic has been updated to include the Admin API Namespace and Admin API Web Server Address settings. These settings have been added to provide integration with the OracleSearchAdminService Web service and the Oracle Secure Enterprise Search business component Scheduler. The OracleSearchAdminService Web service is used to invoke the Oracle Secure Enterprise Search business component Scheduler, and the business component Scheduler crawls and indexes the Siebel business components.

Creating Server Repeating Jobs for Incremental Indexing

This topic has been updated to include job templates.

Configuring the Search Definition on the Siebel Developer Web Client

This topic covers configuring the Search Definition for the Siebel Developer Web Client.

Indexing Search Objects

This topic has been updated to describe indexing process changes in Siebel CRM 8.1. The Oracle Secure Enterprise Search Scheduler is now started automatically when indexing is invoked from Siebel Search.

Performing an Advanced Search Operation

This topic has been updated to include the following:

• Support has been added to Advanced Search for refining a search operation by file format.
• Support has been added to Advanced Search for searching multiple data sources.

Siebel Search Open API Reference

This chapter has been added to cover the Search Open API, which you can use to build an adapter that integrates with a third-party search engine.