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Sun Server X2-4 (formerly Sun Fire X4470 M2)

Product Notes, Software Release 1.4.2

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Document Information

Using This Documentation

1.  Sun Server X2-4 Product Notes

Sun Server X2-4 Name Change

Supported Operating Systems

Oracle Unbreakable Enterprise Kernel for Linux

Supported Firmware and Software

Supported Firmware in Software Releases

Supported Diagnostics

Firmware Updates

Supported Software

Supported Memory Configurations

Supported PCIe Cards

Quantity and Slot Restrictions

Minimum Firmware Revisions for PCIe Cards

Sun Flash Accelerator F20 PCIe Card Requirements

Card Placement and Cooling

ESM Replacement Interval

Internal Sun Storage 6Gb SAS PCIe RAID HBA Requirements

Sun Storage 10GbE FCoE PCIe Low Profile Dual Port CNA and OS Support

Resolved Issues

Known Open Issues

Hardware Known Issue

BIOS Known Issues

Oracle Solaris Known Issues

Oracle Linux, SUSE Linux Enterprise Server (SLES), and Red Hat Enterprise Linux (RHEL) Known Issues

Oracle VM Known Issue

Windows Known Issues

Oracle Integrated Lights Out Manager (ILOM) Known Issue

Oracle Hardware Installation Assistant Known Issues

2.  Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Available Software Release Packages

Accessing Firmware and Software

Download Firmware and Software Using My Oracle Support

Requesting Physical Media

Gathering Information for the Physical Media Request

Request Physical Media (Online)

Request Physical Media (By Phone)

Installing Updates

Installing Firmware

Installing Hardware Drivers and OS Tools

Accessing Firmware and Software

This section covers instructions for downloading or requesting software release files.

There are two methods for obtaining updated firmware and software: by using My Oracle Support or by requesting physical media. See:

Download Firmware and Software Using My Oracle Support

  1. Navigate to the following web site: http://support.oracle.com.
  2. Sign in to My Oracle Support.
  3. At the top of the page, click the Patches and Updates tab.

    The Patches and Updates screen appears.

  4. In the Search screen, click Product or Family (Advanced Search).

    The screen appears with search fields.

  5. In the Product field, select the product from the drop-down list.

    Alternatively, type a full or partial product name (for example, Sun Server X2-4) until a match appears.

  6. In the Release field, select a software release from the drop-down list.

    Expand the folders to see all available software releases.

  7. Click Search.

    The software release comprises a set of downloads (patches).

    See Available Software Release Packages for a description of the available downloads.

  8. To select a patch, click the check box next to the patch name. (You can use the Shift key to select more than one patch).

    A pop-up action panel appears. The panel contains several action options.

  9. To download the update, click Download in the pop-up panel.

    The File Download dialog box appears.

  10. In the File Download dialog box, click on the patch zip file.

    The patch file downloads.

Requesting Physical Media

If your processes do not allow downloads from Oracle web sites, you can access the latest software release through a physical media request (PMR).

See the following sections for the high-level tasks for making a physical media request:

Gathering Information for the Physical Media Request

You must have a warranty or support contract for your server in order to make a physical media request (PMR).

Before you make the PMR, gather the following information:

Request Physical Media (Online)

Before You Begin

Gather the information described in Gathering Information for the Physical Media Request before making the request.

  1. Go to the following web site: http://support.oracle.com.
  2. Sign in to My Oracle Support.
  3. Click on the Contact Us link in the upper right corner of the page.
  4. In the Request Description section, fill in the following:
    1. In the Request Category drop-down menu, select the following:

      Software and OS Media Request

    2. In the Request Summary field, type: PMR for latest software release for Sun Server X2-4.
  5. In the Request Details section, answer the questions shown in the following table.
    Question
    Your Answer
    Is this a physical software media shipment request?
    Yes
    Which product line does the media request involve?
    Sun Products
    Are you requesting a required password for a patch download?
    No
    Are you requesting a patch on CD/DVD?
    Yes
    If requesting a patch on CD/DVD, please provide the patch number and OS/platform?
    Enter the patch number for each download that you want from the software release.
    List the product name and version requested for the physical media shipment?
    Product Name: Sun Server X2-4.

    Version: Latest software release number.

    What is the OS/platform for the requested media?
    If you are requesting OS-specific downloads, specify the OS here. If you are requesting system firmware only, enter Generic.
    Are any languages required for this shipment?
    No
  6. Fill in the Ship-To contact, phone number, email address, company name, and shipping address information.
  7. Click Next.
  8. In the Upload Files, Relevant Files screen, click Next.

    You do not need to supply any information.

  9. In the Related Knowledge screen, review Knowledge Articles applicable to your request.
  10. Click Submit Request.

Request Physical Media (By Phone)

Before You Begin

Gather the information described in Gathering Information for the Physical Media Request before making the request.

  1. Call Oracle support, using the appropriate number from the Oracle Global Customer Support Contacts Directory at:

    http://www.oracle.com/us/support/contact-068555.html

  2. Tell Oracle support that you want to make a physical media request (PMR) for the Sun Server X2-4.
    • If you are able to access the specific software release and patch number information from My Oracle Support, provide this information to the support representative.

    • If you are unable to access the software release information, request the latest software release for the Sun Server X2-4.