Diagnostics Process

Flowchart No.	Diagnostic Action	Possible Outcome	Additional Information
1.	Check the Power OK LED.	If this LED is not lit, check the power source and ensure that the server module is properly installed in the modular system chassis.	Diagnostics LEDs
2.	Run the Oracle ILOM `show faulty` command to check for faults.	This command displays the following kinds of faults: Environmental and configuration PSH-detected POST-detected Faulty FRUs are identified in fault messages using the FRU name. All Oracle ILOM detected fault messages begin with the characters `SPT`.	Service-Related Oracle ILOM Commands Check for Faults (`show` `faulty` Command)
3.	Check the Oracle Solaris log files for fault information.	The Oracle Solaris message buffer and log files record system events, and provide information about faults. If system messages indicate a faulty device, replace the FRU. For more diagnostic information, review the Oracle VTS report. See number 4.	Interpreting Log Files and System Messages
4.	Run the Oracle VTS software.	If Oracle VTS reports a faulty device, replace it. If Oracle VTS does not report a faulty device, run POST. See number 5.	Checking if Oracle VTS Software Is Installed
5.	Run POST.	POST performs basic tests of the server module components and reports faulty FRUs.	Managing Faults (POST) Oracle ILOM Properties That Affect POST Behavior
6.	Check if the fault is environmental.	Determine if the fault is an environmental fault or a configuration fault. If the fault listed by the `show faulty` command displays a temperature or voltage fault, then the fault is an environmental fault. Environmental faults can be caused by faulty FRUs, or by environmental conditions such as when computer room ambient temperature is too high, or airflow is blocked. When the environmental condition is corrected, the fault automatically clears.	Check for Faults (`show` `faulty` Command)
7.	Determine if the fault was detected by PSH.	If the fault message does not begin with the characters `SPT`, the fault was detected by the PSH feature. After the FRU is replaced, perform the procedure to clear PSH detected faults.	Managing Faults (PSH) Clear PSH-Detected Faults
8.	Determine if the fault was detected by POST.	POST performs basic tests of the server module components and reports faulty FRUs. When POST detects a faulty FRU, POST logs the fault and if possible, takes the FRU offline. POST detected FRUs display the following text in the fault message: `Forced fail` `reason` where `reason` is the name of the power-on routine that detected the failure.	Managing Faults (POST) Clear POST-Detected Faults POST Output Reference
9.	Contact technical support.	The majority of hardware faults are detected by the server module's diagnostics. In rare cases a problem might require additional troubleshooting. If you are unable to determine the cause of the problem, contact Oracle Support or go to: http://support.oracle.com	Broken Link (Target ID: Z4000D1A4916)

Related Information

Server Module Administration Guide
Diagnostics Overview
Diagnostics LEDs
Managing Faults (Oracle ILOM)
Interpreting Log Files and System Messages
Managing Faults (PSH)
Managing Faults (POST)
Managing Components (ASR)
Checking if Oracle VTS Software Is Installed

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