Repair Job
You can optionally use Oracle Work in Process to track material and resources used in repairing the damaged products. Depot repair creates a nonstandard repair job in Work in Process to accomplish this. You can group repair lines for the same product returned by different customers into one repair job or multiple repair jobs. Multiple jobs are always created for repair lines that indicate a different product returned by different customers. You can optionally change the product while creating a repair job. For example, if part A is returned and the repair job upgrades part A to part B, you can create and complete a job for part B and ship it as the upgraded part. (A single job is created for each repair line if you change a repair line's product while submitting a job.) You can create a job in Work in Process for a repair line even after you have created a sales order for that repair line.
You can pass the job name repair completion date as well as the repair routing to Work in Process. Depot repair enables you to view the current status of the repair job. Depot Repair Control updates the repair line status once the repair job has been completed in Work in Process.
You can optionally process the repair job and the sales order in parallel. If you want to create a sales order before the repair job is complete, you can do so to reduce the overall time needed for sales order processing.
See Also
Viewing Repairs
