Splitting Repair Lines
For products not under serial number control, each repair line brought into depot repair has a quantity equal to the number of products received against the corresponding RMA line in Oracle Inventory. However, each product that is returned may require individual processing. For example, a split may enable you to link a repairs line to a customer product from the installed base. A split may also be useful in creating multiple jobs for the same RMA line if the repair diagnoses for different products are different. Therefore, depot repair allows you to split a repair record into two user-defined quantities or into multiple lines of quantity one each. You can perform a split before processing a repair line.
Returned products that are under serial control are automatically split into multiple repair lines each with a quantity of one. Hence, they cannot be split further.
See Also
Splitting Repair Lines
