Viewing Status Information for Return Lines
After you enter a return, you can view information such as the quantities cancelled, received, and accepted for a returning item.
To view the status of a return line:
1. Navigate to the Returns window.
2. Enter or query a return.
3. Navigate to the Status lines alternative region.
4. Scroll to the line you want to view, or enter a line number to jump to that line.
Received quantity is the returned amount of an inventory item for which you have not issued a credit. The accepted quantity refers to the amount of the returned item that has been received as well as inspected or that has been received and does not require inspection, and for which you have issued a credit.
See Also
Inspecting Customer Returns
Receiving Customer Returns
Viewing Orders and Returns
Overview of Returns
Returns Special Menu
