Oracle9i Application Server Oracle Portal Configuration Guide Release 3.0 Part Number A86707-02 |
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This chapter lists possible solutions to errors that you may encounter while installing or using Oracle Portal.
If you are having any problems installing Oracle Portal, you can first ensure that your system has met the system requirements documented. You must have at least 100 MB in both the Default and SYSTEM tablespaces.
You should always check the installation session log that describes the actions performed and the components created upon installation. You can check the log file for ORA and PLS errors that may have occurred during installation.
The log file is located in the following location:
<ORACLE_HOME>/assistants/opca/install.log
The following is a list of errors and page references to their solutions:
This error displays because the Single Sign-On (SSO) Partner Enabler API cannot find the appropriate entry in the enabler configuration table, WWSEC_ENABLER_CONFIG_INFO$
. This configuration information is required to successfully log onto Oracle Portal via SSO.
There are several reasons for such an error. Refer to the appropriate section below:
It is possible that loadjava is failing to load the SSOHash class early in the installation process. If this class is not loaded, then much of the Login Server and Partner Application seed data is unable to load and the table is not populated.
If the problem is still not resolved, check that the SSOHash class is loaded.
SQL> select object_name from user_objects 2 where object_type = 'JAVA CLASS' 3 and object_name like '%SSO%';
Both Oracle Portal and Oracle9i Application Server default to port 80 on Windows NT and port 7777 on Solaris upon installation.
In the future, to avoid this situation, make sure that you stop any service running on either of these ports (depending on your operating system) before installing either Oracle9i Application Server or Oracle Portal.
You will need to make changes to the Oracle HTTP Server's configuration file, httpd.conf
.
httpd.conf
, which is located in the following location by default:
<ORACLE_HOME>/Apache/Apache/conf/httpd.conf
jserv.conf
, which is located in the following location by default:
<ORACLE_HOME>/Apache/Jserv/conf/jserv.conf
jserv.conf.
ssodatan
script. Re-run ssodatan
with the correct data.
ssodatan
script was run correctly with a full URL: host.domain:port
. However, the Login link shows only host:port
(dropping the domain). This is typically because there is an alias defined in the Oracle HTTP Server powered by Apache configuration (httpd.conf
) resulting in the translation of host.domain.com
to host
.
WWSEC_ENABLER_CONFIG_INFO$
table.
ssodatan
script, which is located in the following location by default:<ORACLE_HOME>\webdb30\admin\plsql
where <ORACLE_HOME> is where your Oracle Portal installation is located.
ssodatan <-w portal_url> <-l login_server_url> <-s portal_schema> <-p portal_password> <-o sso_schema> <-d sso_password> <-c portal_connect_ string>
Example
ssodatan -w http://server.oracle.com:7777/pls/portal/ -l http://server.oracle.com:3000/pls/portal_sso/ -s portal30 -p portal30 -o portal30_sso -c orcl
This error displays as a result of a parameter setting in the Oracle8i init.ora
file. For some reason, the java_pool_size
parameter may be set to 0. By default, the Oracle8i installation sets this parameter to approximately 20 MB.
java_pool_size
initialization parameter to 20 MB or above and then reinstall Oracle Portal.
This error displays for any of the following reasons:
This may be due to conflicts in the ports used by different Jserv installations on the same computer.
See Step 2 for Error: You cannot login because there is no configuration information stored in the enabler configuration table (WWC-41439) for a solution.
Verify that the TNS name in the connectstring entry of the DAD for this URL is valid.
These errors occur because the connectivity information (connect string/TNS names alias) in your Gateway Database Access Descriptor (DAD) or in your database network configuration is incorrect. First make sure that the Oracle8i database and TNS listener is up and running. If they are and you still get this error, follow the solution below.
tnsnames.ora
, which is located in the following location by default:
<ORACLE_HOME>/network/admin
where <ORACLE_HOME>
is the location where Oracle Portal is installed.
gateway.htm
, which is located in the following location by default:
http://<hostname>:<port>/pls/DAD/<admin_path>/gateway.htm
This error may occur during Oracle Portal installation in cases where an existing Oracle 8.1.5 database has been upgraded to Oracle 8.1.6 before installing Oracle Portal. However, the required .dll
files are still missing.
OCI.DLL
and ORANRO8.DLL
files from this machine to the machine where your Oracle Portal product (or Oracle9i Application Server Home) is installed in the following location:
<ORACLE_HOME>\bin
If this error still occurs, use the Oracle Home Selector tool to switch the Oracle Home to the Oracle Home in which Oracle Portal is installed or start the Oracle HTTP Listener powered by Apache. The ORACLE_HOME and PATH environment variables must also be set correctly.
This error may display when you try to access the Oracle Portal home page and National Language Support (NLS) files are missing.
wwvcbus.ctl
and wwcus.ctl
were loaded into Oracle Portal's NLS table, wwnls_strings$
.
This error occurs when you are installing Oracle Portal on a machine with an existing Oracle WebDB 2.2. The installed Oracle Portal synonym (webdb30.wwv_utl_api_types) causes the WebDB 2.2 components to become invalid and you'll experience problems with your pre-existing components and creating new components in WebDB 2.2.
You'll need to drop the WebDB 2.2 synonyms as follows:
drop public synonym wwv_utl_api_types; create public synonym wwv_utl_api_types for <webdb22schema>.wwv_utl_api_types
If you are unable to create an interMedia Text index, check that your system has met all the requirements. You must have an Oracle8i database with the interMedia Text option installed.
Also, interMedia Text should be installed in the same Oracle Home as the database. It is not installed if you choose to perform a Typical or default Custom installation of the Oracle8i database.
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