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Oracle® Web Conferencing Administrator's Guide
Release 2 (2.0.4.3)
Part Number B10877-03
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Contents
List of Figures
Title and Copyright Information
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Preface
Intended Audience
Documentation Accessibility
Structure
Related Documents
Conventions
1
Introduction to Oracle Web Conferencing
1.1
What is Oracle Web Conferencing?
1.2
Web Conferencing Application Features
1.3
Web Conferencing Console Features
1.4
Oracle Web Conferencing Components
1.4.1
Web Conferencing Prerequisites
1.5
Web Conferencing Management Features
1.5.1
System Management Features and Tools
1.5.2
Business Management
1.5.3
User Management
1.6
Administration Road Map
2
Understanding Oracle Web Conferencing
2.1
Concepts and Terminology
2.1.1
Real-Time Collaboration Instance
2.1.2
Real-Time Collaboration Component
2.1.3
Real-Time Collaboration Cluster
2.1.4
Real-Time Collaboration System
2.2
Functions of Real-Time Collaboration Components
2.3
Process Interaction
2.3.1
Process Interaction Within an Instance
2.3.2
Process Interaction Across Instances
2.3.3
Connections
2.4
Runtime Flow
2.4.1
Join Conference Flow
2.4.2
Client Connection Details
2.5
Ports and Network Connectivity
2.6
User Management
2.7
Web Conferencing Sites
2.8
Reports
3
Planning for Deployment
3.1
Sizing Guidelines
3.2
Internet/Intranet Considerations
3.3
Load Balancer Considerations
3.4
Distributed Deployment Considerations
3.4.1
Deploying Core Components Locally or Globally
3.4.2
Deploying Voice Conversion Server Locally or Globally
3.4.3
Real-Time Collaboration Clusters
4
Post-Installation
4.1
Post-Installation Tasks
4.1.1
Types of Post-Installation Tasks
4.1.2
Setting Up Web Conferencing
4.1.3
Setting Up Web Conferencing for Internet Access
4.1.4
Setting Up Document and Voice Conversion Servers for Web Conferencing
4.1.5
Setting Service Availability Tests
4.1.6
Verifying Configuration
4.2
Manually Starting and Stopping Web Conferencing Processes
4.2.1
Starting and Stopping Oracle9
i
AS Components for Web Conferencing
4.2.2
Starting or Stopping an Oracle Real-Time Collaboration Instance
5
Configuration
5.1
Using Web Conferencing Properties
5.1.1
How Properties Affect Web Conferencing
5.1.2
Multiple-Scope Properties
5.1.3
Listing Current Property Settings
5.2
List of Web Conferencing Properties
5.3
Properties to Configure Ports and Network Connectivity
5.3.1
Properties for Proxy Servers
5.3.2
Properties to Integrate with the Oracle HTTP Server
5.3.2.1
Properties to Redirect the Multiplexer (MX) Port
5.3.2.2
MxRedirectEnabled
5.3.2.3
Properties to Synchronize with Oracle HTTP Server Settings
5.3.3
Properties to Configure Web Conferencing with Oracle9iAS Web Cache
5.3.4
Properties to Configure the Multiplexer (Mx)
5.3.5
Properties to Integrate with a Load Balancer
5.4
Property to Set User Privileges
5.5
Properties to Configure SSL Security
5.5.1
User Controls to Set Secure Conferences
5.5.2
Cobrowsing SSL Web sites
5.5.2.1
Adding Trusted Root Certificate Authority Certificates
5.6
Properties to Configure Clusters
5.7
Properties to Configure E-mail Invites
5.8
Properties to Configure the Application Pages
5.8.1
Customizing Login Messages and Public Meeting Tables
5.8.2
Customizing the Privacy Statement
5.8.3
Suppressing the Schedule Tab for Web Calendar Users
5.8.4
Configuring the Quicklinks Bin
5.9
Properties to Configure Conference Runtime Characteristics
5.10
Property to Configure Voice Conversion Servers
5.11
Property to Configure E-Mailed Usage Reports
5.12
Properties to Configure Logging
5.13
Property to Configure Time Zones
6
Sample Deployments
6.1
Basic Deployment
6.1.1
Sequence of Steps
6.1.2
Prerequisites
6.1.3
Settings
6.1.4
Installation
6.1.5
Post-Installation
6.1.6
Verification
6.2
Multiple Real-Time Collaboration Core Components and Load Balancer
6.2.1
Sequence of Steps
6.2.2
Prerequisites
6.2.3
Settings
6.2.4
Installation
6.2.5
Post-Installation
6.2.6
Verification
6.3
Multiple Geographical Locations and Load Balancer
6.4
Adding New Core Components to an Existing System
6.4.1
Sequence of Steps
6.4.2
Prerequisites
6.4.3
Settings
6.4.4
Installation
6.4.5
Post-Installation
6.4.6
Verification
6.5
Adding Document and Voice Conversion Servers to an Existing System
6.5.1
Sequence of Steps
6.5.2
Prerequisites
6.5.3
Settings
6.5.4
Installation
6.5.5
Post-Installation
6.5.6
Verification
6.6
Additional Example
7
Monitoring
7.1
Process Monitoring
7.1.1
imt-pm and start/stop
7.1.2
imt-pm and Oracle Process Management and Notification
7.2
Service Availability Monitoring
7.3
Component Monitoring
7.4
Conference Monitoring
7.5
Instances Status Page
7.6
Configuration Tests
7.6.1
Configuration Status
7.7
Real-Time Collaboration Interfaces
7.7.1
Servlet Interfaces
7.7.1.1
Inputs to the Servlet
7.7.1.2
Output from the Servlet
7.7.1.3
Samples
7.7.1.4
Limitations
8
Reports
8.1
Usage Report
8.2
Feedback Reports
8.3
Uptime Reports
9
Web Conferencing Sites
9.1
Integrating Applications with a Site
9.1.1
Creating a Site
9.1.2
Using a Site ID
9.1.3
Customizing Site Properties
10
imtctl Command Line Utility
10.1
Running imtctl
10.1.1
Using imtctl in Command-line Mode
10.1.2
imtctl Scripts
10.2
Setting System, Instance, Component, and Site Values
10.3
List of imtctl Commands
10.4
Starting and Stopping an Instance
10.4.1
start
10.4.2
stop
10.5
Listing System Information
10.5.1
listInstances
10.5.2
listComponents
10.5.3
versions
10.6
Setting and Displaying Properties
10.6.1
setProperty
10.6.2
getProperty
10.6.3
getProperties
10.7
Setting User Roles
10.7.1
modifyRole
10.8
Setting Conference Dial-In Information
10.8.1
addSysDialin
10.8.2
getSysDialins
10.8.3
deleteSysDialin
10.9
Testing and Monitoring the System
10.9.1
getState
10.9.2
getPids
10.9.3
getMonitorStats
10.9.4
runTests
10.10
Getting Help and Quitting imtctl
10.10.1
help
10.10.2
exit or quit
11
Troubleshooting
A
Time Zones
Glossary
Index
