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Siebel Marketing User Guide > Creating and Using Offers > Process of Working with Email Offers >
Creating Activities for Contacts and Prospects
Siebel Marketing can create an activity for each contact and prospect in your mailing. If you enable this option, then Siebel Marketing uses the Email Marketing - Update Status workflow to create the new activities. The workflow is called after each wave batch sent. You can customize the workflow if needed. Table 24 lists the workflow fields and the values used.
Table 24. Workflow Field Values
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Account Id |
accountId for the contact or prospect |
Campaign Id |
campaignId |
Description |
offerName |
Done |
current date |
Opportunity Id |
opportunityId |
Status |
Done |
Type |
Email - Outbound |
To create activities for contacts and prospects for an email offer
- While creating the Email offer, click the Advanced tab.
- Check the Create Activity check box.
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