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Adding Attachments to Web Offers Downloads List

The Web Offer Downloads list displays literature and other files that can be downloaded with the offer. Literature items must be included in the literature list to be available for selection in this view.

The Downloads list shows files that can be included in the selected Web offer for download. Any literature other than offer templates can be included in an offer as a download.

The fields in this view are shown in Table 28.

Table 28. Fields in the Web Offer Downloads View
Field
Comment

Comments

Populated from the literature table.

Description

Populated from the literature table.

File Name

Populated from the literature table.

File Type

Populated with the file extension.

Modified

Populated with the file modification date.

Name

Click the Name select button to select a literature item.

Release Date

Populated with the date that the literature item was released.

Size (In Bytes)

Populated with the file size in kilobytes.

Files added here are not yet available for downloading. In this view, you select a set of files to be able to include as downloads from your Web offer. These files then appear in the Personalization Elements list of embeddable objects in the HTML Editor tool bar when you choose Downloads from the Personalization Items list.

You can select any file from that list and copy it into the template file and that file becomes available for downloading. These files are displayed in the Embedded Object list as [Download:Literature Item Name].

When the Siebel Marketing software encodes this tag, it uses the Literature Item Name as the hyperlink text. The marketer can override this default behavior by using the wildcard (*) functionality and manually defining the HREF link, as described in About Using Hyperlinks (HREF) in Offer Templates.

To attach literature in the Downloads view

  1. Navigate to the Offers screen > Web Offers view.
  2. In the Web Offers list, select the offer, and click the Downloads view tab.
  3. In the Downloads list, select the literature to make available for downloading from the Web offer:
    1. Click the menu button and create a new record.
    2. In the Downloads form, click the Name select button.
    3. In the Pick Literature Item list, select the item, and click OK.
    
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