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Siebel Public Sector Guide > Managing Benefits Cases > Reviewing Benefits Case DetailsThis task is a step in Process of Managing Benefits Cases. After the assessment process is completed, new cases can be manually or automatically routed to a manager for review and approval. The manager sees pending cases in the MyCases list and then clicks the link for each new case record to review details. See Submitting Cases for Approval and Approving Cases and Leads Using the Inbox for more information on automatic approval routing. To review the details of a benefits case
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