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Siebel ERM Analytics Security Settings


Siebel ERM Analytics is divided into Workforce, Partner Manager, and Partner Portal Analytics.

Responsibilities and Data-Level Visibility in Workforce Analytics Applications

Siebel Responsibilities for Workforce Analytics are shown in Table 53.

Table 53.  Siebel Responsibilities for Workforce Analytics
Responsibility
View Name
SSO Symbolic URL Name
Dashboard Name
Viewable Pages
Subject Areas

ERM Analytics VP

SSO ERM Dashboard View

SSO ERM Executive Dashboard

Employee Performance

Organizational Overview

Workforce Summary

Team Status

Workforce Training

Training

Workforce Performance

Performance Management

 

My Performance

 

ERM Analytics Manager

SSO ERM Dashboard View

SSO ERM Executive Dashboard

Employee Performance

Team Status

Workforce Summary

Training

Workforce Training

Performance Management

Workforce Performance

My Performance

 

ERM Analytics User

SSO ERM Dashboard View

SSO ERM Executive Dashboard

Employee Performance

My Performance

Workforce Summary

 

Workforce Training

 

Workforce Performance

ERM Analytics HR

SSO ERM HR Dashboard View

SSO ERM HR Dashboard View

Human Resource Analytics

Training

Workforce Summary

Performance Management

Workforce Training

 

Workforce Performance

ERM Analytics HelpDesk

SSO ERM HelpDesk Dashboard View

SSO ERM HelpDesk View

HelpDesk Analytics

Overview

Service Request

Staff Performance

 

ERM Analytics HelpDesk Agent

SSO ERM HelpDesk Dashboard View

SSO ERM HelpDesk View

HelpDesk Analytics

Agent Performance

Service Request

Table 53 also outlines the symbolic URL names for Workforce Analytics. To change or to update these symbolic URLs with more dashboards, see the section Customizing Analytics Content on the Siebel Operational Application Home Page.

Siebel Analytics Installation and Configuration Guide