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Siebel ERM Analytics Security Settings
Siebel ERM Analytics is divided into Workforce, Partner Manager, and Partner Portal Analytics. Responsibilities and Data-Level Visibility in Workforce Analytics Applications
Siebel Responsibilities for Workforce Analytics are shown in Table 53.
Table 53. Siebel Responsibilities for Workforce Analytics
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ERM Analytics VP |
SSO ERM Dashboard View |
SSO ERM Executive Dashboard |
Employee Performance |
Organizational Overview |
Workforce Summary |
Team Status |
Workforce Training |
Training |
Workforce Performance |
Performance Management |
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My Performance |
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ERM Analytics Manager |
SSO ERM Dashboard View |
SSO ERM Executive Dashboard |
Employee Performance |
Team Status |
Workforce Summary |
Training |
Workforce Training |
Performance Management |
Workforce Performance |
My Performance |
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ERM Analytics User |
SSO ERM Dashboard View |
SSO ERM Executive Dashboard |
Employee Performance |
My Performance |
Workforce Summary |
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Workforce Training |
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Workforce Performance |
ERM Analytics HR |
SSO ERM HR Dashboard View |
SSO ERM HR Dashboard View |
Human Resource Analytics |
Training |
Workforce Summary |
Performance Management |
Workforce Training |
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Workforce Performance |
ERM Analytics HelpDesk |
SSO ERM HelpDesk Dashboard View |
SSO ERM HelpDesk View |
HelpDesk Analytics |
Overview |
Service Request |
Staff Performance |
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ERM Analytics HelpDesk Agent |
SSO ERM HelpDesk Dashboard View |
SSO ERM HelpDesk View |
HelpDesk Analytics |
Agent Performance |
Service Request |
Table 53 also outlines the symbolic URL names for Workforce Analytics. To change or to update these symbolic URLs with more dashboards, see the section Customizing Analytics Content on the Siebel Operational Application Home Page.
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