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Configuring Assignment Objects for Dynamic Candidate Attributes

To map columns in the team table to team-based assignment criteria, you configure records in the Dynamic Candidate Attribute object. You specify the column name in the team table and the assignment criterion that is based on this column. Table 13 provides descriptions of some of the Dynamic Candidate Attribute object properties.

Table 13.  Dynamic Candidate Attribute Object Properties
Property
Description

Assignment Criterion

A picklist for the various team-based criteria that you defined (assignment criteria that have the Team flag checked).

Team Attribute Column

The name of the column in the team table on which the assignment criterion is based.

Use the following procedure to view or configure dynamic candidate attribute object properties.

To view or configure dynamic candidate attribute object properties

  1. Start Siebel Tools.
  2. In the Object Explorer, expand Workflow Policy Object, and in the Workflow Policy Objects window, select the object you want to view or configure.

    TIP:   If Workflow Policy Object is not visible in the Object Explorer, you can enable it in the Development Tools Options dialog box (View > Options > Object Explorer).

  3. In the Object Explorer, expand Assignment Object, next expand Dynamic Candidate, and then select Dynamic Candidate Attribute.

    The team-based criteria for the selected dynamic candidate team appears in the Dynamic Candidate Attributes list.

    
Siebel Assignment Manager Administration Guide