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Configuring Assignment Object User Properties

Assignment object user properties allow you to optionally specify additional run-time characteristics for each assignment object. Each assignment object uses its own set of run-time properties.

You need to configure the assignment object user properties for:

• Copying additional columns to the team table

  The PositionTeamDenormN user property (where N is any number) is used to copy additional columns from the S_ASGN_GRP_POSTN assignment rule position candidate table to the team table.

  For more information about copying additional columns to the team table, see Configuring Assignment Objects to Copy Additional Columns to the Team Table.

• Configuring availability-based assignment

  Using Siebel Tools, you can configure the values of the Activity Type, Activity Priority, and Breakable Flag properties to come from either the object row itself or through constants.

  Table 14 lists the assignment object user properties for configuring availability-based assignment.

  Table 14.  Assignment Object User Properties

  User Property1	Description
  Breakable Flag Column	The name of the column in the assignment object primary table that stores the value of the Breakable Flag property. When this property is defined and the Check Employee Calendar flag is checked on the assignment rule, Assignment Manager queries for the Breakable Flag Column column when it retrieves data from the object row and passes this value to the Appointment Booking System (ABS) when evaluating employee availability. For example, you can create a user property for the Activity assignment object with name=Breakable Flag Column and value=ALLOW_BREAK_FLG.
  Breakable Flag Value	The constant value that is passed to the ABS for the Breakable Flag field in availability-based assignment. For example, you can create a user property for the Service Request assignment object with name=Breakable Flag Value and value=TRUE.
  Activity Priority Column	The name of the column in the assignment object primary table that stores the value of the Activity Priority. When this property is defined and the Check Employee Calendar flag is checked on the assignment rule, Assignment Manager queries for the Activity Priority Column column when it retrieves data from the object row and passes this value to ABS when evaluating employee availability. For example, you can create a user property for the Activity assignment object, with name=Activity Priority Column and value=ALLOW_BREAK_FLG.
  Activity Priority Value	The constant value that is passed to the ABS for the Activity Priority field in availability-based assignment. For example, you can create a user property for the Service Request assignment object with name=Activity Priority Value and value=TRUE.
  Activity Type Column	The name of the column in the assignment object primary table that stores the value of the Activity Type. When this property is defined and the Check Employee Calendar flag is checked on the assignment rule, Assignment Manager queries for this column when it retrieves data from the object row and passes this value to the ABS when evaluating employee availability. For example, you can create an Activity assignment object with name=Activity Type Column and value=ALLOW_BREAK_FLG.
  Activity Type Value	The constant value that is passed to the ABS for the Activity Type field in availability-based assignment. For example, you can create a Service Request assignment object with name=Activity Type Value and value=TRUE.

  1A column user property takes precedence over the corresponding value user property. For example, if you define a Breakable Flag Column user property and a Breakable Flag Value user property, the Breakable Flag Column user property takes precedence. As an alternate method, you can configure the Calendar Activity Additional Fields property on the assignment object to specify the values of certain fields. Assignment Manager assigns in this order: column user property, then value user property, and then Calendar Activity Additional Fields property.

For more information using Siebel Tools and configuration, see Using Siebel Tools and Configuring Siebel eBusiness Applications.