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Assignment Manager Object Hierarchy and Relationship

Figure 13 illustrates the hierarchical (parent-child) relationships of Assignment Manager object types (and two related object types in Workflow Manager configuration). You use the Object Explorer in Siebel Tools to view these relationships.

Figure 13.  Parent-Child Relationships Between Assignment Manager Object Types

Figure 13 shows the following relationships:

• Assignment object is a child of workflow policy object.
• Dynamic candidate is a child of assignment object.
• Dynamic candidate attribute is a child of dynamic candidate.
• Assignment attribute column is a child of assignment attribute.
• Assignment criteria attribute is a child of assignment criteria.

In addition to the parent-child relationships between Assignment Manager object types, there are one-to-one and one-to-many relationships specified in property settings within the object definitions, as illustrated in Figure 14.

Figure 14.  Field Value and Property Relationships Among Assignment Manager Object Types

Figure 14 shows the following relationships:

• Assignment rules (the box with a dashed border at the upper left) have assignment criteria children. Assignment rules are actually records of the Assignment Group business component, and their child assignment criteria are records of the Assignment Rule business component.
• Each assignment rule points to one or more assignment object definitions, stored in the Assignment Objects multivalue group field (MVG) in the assignment rule (Assignment Group business component) record.

  NOTE:  Assignment Object is a required field for all assignment rules; however, Assignment Manager ignores rules that have no objects specified when upgrading.

• Dynamic Candidate is a child of Assignment Object and each assignment rule points to one or more dynamic candidates.
• Each assignment criteria record points to an assignment criteria object definition, by means of the value in the Criteria field.
• Assignment attributes are attached to an assignment object through a property setting in each assignment attribute column object definition.
• An assignment attribute column object definition is mapped to a workflow policy component column object definition by means of a pair of property settings.
• If your rule has dynamic candidates, the Person Candidate Source and/or Org Candidate Source fields point to a Dynamic Candidate object definition.