Table 8. Function Status and Inventory State
|
|
|
Prospect |
Represents an initial inquiry by a customer (opportunity). Inventory may or may not be protected depending on whether a reservation request has been initiated. |
Potentially holding |
Hold |
Represents a quote that has secured inventory for a short period of time. |
Holding |
T2 (Tentative 2) |
Represents a quote that has secured inventory. This state is initiated by user action. A verbal Definite has been granted, but a contract has not been sent to the client. |
Holding |
T1 (Tentative 1) |
Represents a quote that has secured inventory. This state is initiated by user action. A verbal Definite has been granted, and a contract has been sent; however, the salesperson is awaiting the signed contract. |
Holding |
Definite |
Represents customer acceptance by means of a signed contract. |
Holding |
Lost/Turned Down |
Represents a quote that is rejected. Inventory is not held. |
Cannot hold inventory |
Cancel |
Represents a quote that has been declined after initial customer acceptance. Inventory becomes available for sale. |
Cannot hold inventory |
Actual |
Represents an event that has been executed and inventory used. Functions that have actually taken place have this status. The booking remains in the system as an actual booking. |
Holding |