Siebel Hospitality Guide > Working with Inventory > Management of Room Blocks at the Quote Stage >

Reserving and Overbooking Room Blocks

Perform the steps in the following procedures to reserve and overbook room blocks.

This task is a step in Process of Working with Event Inventory.

To create and reserve a new room block

1. Navigate to the Quotes screen > List view.
2. In the Quotes list, query for the quote record.
3. In the Quote record, click the link in the Quote # field.
4. In the Room Blocks list, select the room block and then scroll down to the Room Block Line Items list.
5. In the Room Block Line Items list, add a record and complete the fields.
6. Click Reserve.

   The Inventory Status field is automatically updated to Reserved if the room block is available.

7. In the Room Block Line Item record, click the link in the Date field.

   The Total Availability view appears.

8. Navigate back to the Quote Room Blocks list.
9. In the Room Blocks list, select the room block record and click the link in the Room Type field to navigate to the SR Type Availability view.

To overbook a room block

1. Navigate to the Quotes screen > List view.
2. In the Quotes list, query for the quote record.
3. In the Quote record, click the link in the Quote # field.
4. Scroll down to the Room Block Line Items list, and select the room block record for which the room type is not available.

   The Inventory Status field shows a value of Unreserved.

5. Click Overbook.

   The Inventory Status field is updated to Reserved.

Sleeping Room Availability Logic

A room block line item for a particular sleeping room type on a particular day is reserved or unreserved using the following logic:

• If the requested room block line item is less than or equal to the total available group rooms, then the Function Space Inventory engine reserves the room block.
• If the requested room block is greater than the total available group rooms, the Function Space engine returns a status of Unreserved.

These availability checks are performed for each room type.

The Total Group Availability for a sleeping room type on a particular date is determined using the following formula:

Total Authorized - [Max (Transient Optimal, Transient Sold) + Max (Group Room Blocked, Group Room Picked Up)]

where

Transient Optimal = Capacity-Group Optimal

Total Authorized = Group Authorized + Transient Optimal

Capacity, Group Optimal and Group Authorized numbers are set up in the Property Pricing Admin Inventory Control view.

Transient Sold and Group Rooms values come from the Central Reservation System (CRS). Integration with CRS is the responsibility of the system integrators.