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Applications Administration Guide > Message Broadcasting and Alerts >
Creating Alerts
When you create an alert, all connected users that you specify will receive the alert immediately upon its activation date and time. Mobile users, such as a sales force, will receive an activated alert upon synchronization.
NOTE: Before creating alerts, review Release Notes for information about Alerts (Message Alerts).
- From the application-level menu, choose View > Site Map > Alert Administration.
- In the Alerts list, add a new record and fill in the appropriate fields in the list and More Info form.
Some fields are described in the following table.
- If you want to add literature as an attachment to the message:
- If you want to add a product as an attachment to the message:
- If you want to specify the recipients of this message:
- Click the Recipients view tab.
- From the Show drop-down list, select Recipient Divisions or Recipient Positions, and click Add.
- Select the record or records you want to add, and click OK.
Remember, if you selected the All Users check box in Step 2, the message will automatically be sent to all recipients.
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Applications Administration Guide Published: 09 September 2004 |