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Setting Up Product Categories

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In Siebel eHospitality, a product is an item, group of items, service, or group of services that your organization provides during an event. Items may include tables, chairs, and so on. A service may be an A/V technician.

NOTE:  Products also appear as line items in the Functions form (View > Site Map > Functions > Functions >Line Items.) For more information about line items, see Specifying Function Line Items.

You can group products into categories and subcategories to allow you to organize and administer them. The following Siebel eHospitality categories are provided by default:

A/V
Beverage
Billing
Food
Room Arrangement
Special

The Special category allows you to specify unique items for an event, such as fountains, paintings, signboards, billboards, and so on.

You can create new categories or add subcategories to these categories. Subcategories can be added to any category.

NOTE:  If you create a new category outside of the defaults, that category must be added to the Category List of Values (LOV). For more information about working with the LOV, see Applications Administration Guide.

For general information about categories, see Siebel eSales Administration Guide.

Figure 4 shows the relationship between a category, a subcategory, a product, and an asset. For each category, you can have multiple subcategories. For each subcategory, you can have multiple products. For each product, you can have multiple assets. For more information about product subcategories, see Creating Product Subcategories. For more information about products, see Creating Simple and Complex Products. For more information about assets, see Setting Up Assets.

Figure 4. Relationship Between a Category, a Subcategory, a Product, and an Asset

The procedures involved in setting up product categories in Siebel eHospitality are:

Creating Product Categories
Creating Product Subcategories

For information about associating product subcategories with charge codes, see Associating Charge Codes with Product Subcategories.

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