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Siebel Web Client Administration Guide > Installing Mobile and Dedicated Web Clients >
After Installing
Review the following issues and perform the related tasks after running the Siebel client installer, to verify a successful Siebel client installation:
Configuring Client When Siebel VB or Siebel eScript Not Licensed
The default configuration files for the Siebel client have Siebel VB or Siebel eScript enabled. This is done by setting the parameter
EnableScripting
to TRUE. If this parameter is TRUE, but you do not have either Siebel VB or Siebel eScript licensed, the client does not start. An error message is returned, indicating that you must turn off Siebel VB or Siebel eScript before running the client.To configure Siebel client when Siebel VB or Siebel eScript are not licensed
- Set
EnableScripting
to FALSE in the configuration file used by your Siebel client configuration. This configuration file resides in the directory SIEBEL_CLIENT_ROOT\bin\LANGUAGE.Verifying the Siebel Client Directory Structure
The Siebel client installer creates directories on each Siebel client. Use Windows Explorer to verify the directory structure on your computer. Following are an example of the directory structure of a typical Siebel client installation and descriptions of individual directories.
sea752
client
actuate
bin
charts
fonts
isstempl
lex
local
locale
log
msgtempl
objects
packager
public
reports
sample (if Sample Database was installed)
sqltempl
temp
upgrade
webtemplSIEBEL_CLIENT_ROOT. The directory for the Siebel client installation, such as C:\sea752\client. This installation directory contains the directories identified below. You can change the name during the installation process. For more information, see Directory Names. actuate. Contains all the Actuate-related files, for Siebel Reports. bin. Contains all binary files (*.exe, *.dll, *.cfg, *.ssf, *.pre), configuration files, user preference files, and language-specific files. charts. Contains files for generating charts. fonts. Contains font files. isstempl. Contains templates for the SIS (Siebel Interactive Selling) CDA application. local. Where the local database is stored. locale. Stores language-specific files. log. Stores the log files from client operations, such as synchronization. msgtempl. Stores message files used by the client. objects. Contains compiled Siebel repository (SRF) files and language-specific files. packager. Stores files used by the Siebel Packager utility. public. Contains HTML files, JavaScript files, and images used by the Web Client. reports. Contains all report files. sample. Where the Sample Database is installed. sqltemp. Contains SQL scripts. These files should not be modified. temp. Contains working report files. upgrade. Will contain Siebel Anywhere upgrade files retrieved by the user. webtempl. Contains Siebel Web templates. Siebel Client ODBC Data Sources
The Siebel client installer creates the ODBC data sources shown in Table 4. By default, these are created as user data sources, which are visible only to the user account under which the Siebel client is installed. The drive letter and directory at the end of each data source name varies, depending on where you have chosen to install the Siebel client.
NOTE: If the database server is Microsoft SQL Server, the client must be configured to use SQL Server authentication. All ODBC data sources and the SQL Server database should be configured using SQL Server authentication.
If two or more users need to login using the same Windows client machine, it is necessary to install the client using the
SystemDSN
parameter instead of theUserDSN
parameter in the siebel.ini file. For more information about the siebel.ini file and custom installer packages, see Using Siebel Packager Utility.NOTE: Make sure to use the ODBC drivers described in System Requirements and Supported Platforms.
Siebel Client Shortcuts
The Siebel client and Sample Database installers create shortcuts in the Siebel program folder for the modules you have installed. Separate shortcuts are installed for each installed language.
For information about customizing the shortcuts, see Siebel Mobile and Dedicated Web Client Startup Options.
Some of the Siebel application shortcuts installed by the client installer are listed below. When you run a shortcut to start a Siebel application, you can connect to the database server (for LAN-connected users), to an initialized local database, or to the Sample Database (if it has been installed).
Demo application shortcuts connect to the Sample Database automatically. Other shortcuts run utilities such as Siebel Packager or synchronization programs.
- Packager. Use this shortcut to start the Siebel Packager utility.
- Siebel Call Center. Use this shortcut to start Siebel Call Center.
- Siebel Marketing. Use this shortcut to start Siebel Marketing.
- Siebel Remote. Use this shortcut to start the Siebel Remote stand-alone synchronization program (siebsync.exe). For more information, see User Synchronization Options for Mobile Web Client.
- Siebel Sales. Use this shortcut to start Siebel Sales.
- Siebel Service. Use this shortcut to start Siebel Service.
- Import LANGUAGE. The Import LANGUAGE shortcut is created for each non-English version of the Sample Database you install. For a French installation, for example, the shortcut name is Import FRA. Use this shortcut to import a version of the Sample Database for your installed language. See Installing the Sample Database.
- Siebel Call Center Demo. Use this shortcut to start Siebel Call Center, using the Sample Database.
- Siebel Marketing Demo. Use this shortcut to start Siebel Marketing, using the Sample Database.
- Siebel Sales Demo. Use this shortcut to start Siebel Sales, using the Sample Database.
- Siebel Service Demo. Use this shortcut to start Siebel Service, using the Sample Database.
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Siebel Web Client Administration Guide Published: 18 June 2003 |