Table 10. Inbound Email Database Operations Methods and Input Arguments
Method
|
Input Argument
|
Description
|
AttachFile
|
|
Creates an attachment record.
|
BusComp
|
Name of attachment business component.
|
BusObj
|
Name of business object.
|
ErrorMessage
|
The error message if an error occurs during method execution.
|
FatalErrCode
|
The error code if a fatal error occurs during method execution.
|
FileName
|
Name of the file to attach.
|
FilePath
|
Path of the file to attach.
|
DeleteRecord
|
|
Deletes a record.
|
BusComp
|
Name of business component from which to delete a record.
|
BusObj
|
Name of business object.
|
ErrorMessage
|
The error message if an error occurs during method execution.
|
FatalErrCode
|
The error code if a fatal error occurs during method execution.
|
Id
|
ID of the record being deleted.
|
ExpandBCTemplate
|
|
Substitute values in a template.
|
BusComp
|
Name of business component used to get values for template substitutions.
|
ReplyMessage
|
Reply message with substituted values.
|
ReplyTemplate
|
Reply template.
|
FindRecord
|
|
Finds a record. This method respects the CaseInsensitive parameter in the CFG file. The CFG file is configured to perform case-sensitive searches by default. If you want to change this parameter to case-insensitive to search for an email address, you clear the checkbox for the Use Default Sensitivity property in the Email Address field of the Mail Agent Contact business component.
|
BusComp
|
Name of business component from which to find a record.
|
BusObj
|
Name of business object.
|
ErrorMessage
|
The error message if an error occurs during method execution.
|
FatalErrCode
|
The error code if a fatal error occurs during method execution.
|
Id
|
ID of a record if it is found.
|
QueryFields
|
List of comma-separated fields to query on. Query values are passed in additional arguments, with one argument per field.
|
ValueFields
|
List of comma-separated fields from which to get values. Each field is passed back in one output argument, with the name set to the field name and the value set to the field value.
|
FindRecordEx
|
|
Used only by eMail Response for matching contacts when processing inbound emails. It finds all contacts in the Siebel database whose primary or alternate email address matches the From email address of the inbound email and then associates each contact found with the email activity record.
|
GetFieldValues
|
|
Gets the field values from a record.
|
BusComp
|
Name of business component from which to get record values.
|
BusObj
|
Name of business object.
|
ErrorMessage
|
The error message if an error occurs during method execution.
|
FatalErrCode
|
The error code if a fatal error occurs during method execution.
|
Id
|
ID of record from which to get values.
|
IdField
|
The field on which to query for the ID.
|
ValueFields
|
List of comma-separated fields from which to get values. Each field is passed back in one output argument, with the name set to the field name and the value set to the field value.
|
GetRecordList
|
|
Get a list of records.
|
BusComp
|
Name of business component from which to get record values.
|
BusObj
|
Name of business object.
|
ErrorMessage
|
The error message if an error occurs during method execution.
|
FatalErrCode
|
The error code if a fatal error occurs during method execution.
|
NumberofRows
|
Number of records returned. Default is 10.
|
QueryFields
|
List of comma-separated fields on which to query. Query values are passed in the additional argument fields (one argument per field.)
|
ValueFields
|
List of comma-separated fields from which to get values. Each field is passed back in one output argument, with the name set to the field name and the value set to the field value.
|
InsertRecord
|
|
Insert a record.
|
BusComp
|
Name of business component to insert record into. Each field value to be set is passed as an additional input argument with the name set to Field: followed by the field name.
|
BusObj
|
Name of business object.
|
ErrorMessage
|
The error message if an error occurs during method execution.
|
FatalErrCode
|
The error code if a fatal error occurs during method execution.
|
Id
|
ID of the new record if the insert is successful.
|
