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Siebel eMail Response Administration Guide > Global Deployment Setup and Configuration >
Setting Up eMail Response for International Deployment
Customers can deploy eMail Response in a single environment using different languages if the languages are in the same code page. Agents that use templates for daily replies to inbound messages can filter templates based on the language and locale setting in user preferences.
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Siebel eMail Response Administration Guide Published: 21 April 2003 |