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Application Guide for Oracle Self-Service E-Billing (Business Edition) > Top X Reports >
Most Frequently Called Destination by Service Agreement Details
The user can use this use case to view a report showing service details for an individual service agreement. Table 58 lists and describes the use case functions.
Table 58. Most Frequently Called Destination by Service Agreement Details
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Name |
Most Frequently Called Destination by Service Agreement Details |
Feature Area |
Analytics |
Description |
The user views service details for a list of service agreements. |
Preconditions |
The user has successfully enrolled and authenticated in Oracle Self-Service E-Billing. |
Primary User |
Administrator, manager, and subscriber; CSR administrator and user. |
Trigger |
The user clicks a service number hyperlink on the Most Frequently Called Destination by Service Agreement report. |
Page Tabs |
Report (Active) |
Active Hyperlinks (Breadcrumbs) |
- Analytics. Displays the list of Standard reports.
- Top X Reports. Displays the list of Top X reports.
- Most Frequently Called Destinations. Displays the Most Frequently Called Destinations report.
- Service Agreement. Displays the Most Frequently Called Destination by Service Agreement report.
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Report Content |
Page Title:
- Most Frequently Called Destination by Service Agreement Details
Paging Elements (If needed)
- Page X of Total
- Paging arrow buttons
Header:
- Report Details
- Number of items
Columns:
- Destination
- Country
- Service Number
- Date
- Time
- Number Called
- Volume
- Tariff
- Total Charges
Total Row:
- Total (literal)
- Number of Calls
- Volume
- Total charges
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Business Rules |
The current hierarchical position and period range selected on the Most Frequently Called Destinations report apply on this drill-down report. |
Standard Features |
- Printer-friendly view
- Download CSV or XML
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Configuration Points |
- Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
- CSV. The maximum number of output lines.
- XML. A percentage of the CSV threshold value (Default is 20%).
For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when it has 600 or more result set lines.
- All report detail table columns are sortable (except for the Destination, Country, and Service Number columns) and display in descending order (highest to lowest); you can change the default sort order to ascending.
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Main Path for Using Most Frequently Called Destination by Service Agreement Details
The following path describes the Most Frequently Called Destination by Service Agreement Details use case:
- The user clicks the Service Number hyperlink on the Most Frequently Called Destination by Service Agreement report.
- Oracle Self-Service E-Billing displays the Most Frequently Called Destination by Service Agreement Details report for the selected service number.
Alternate Paths for Most Frequently Called Destination by Service Agreement Details
Alternate paths can occur in this use case. The user selects the Download action (CSV or XML)
Oracle Self-Service E-Billing downloads a report in the selected format.
The user selects the Printer Friendly action
Oracle Self-Service E-Billing displays the print page.
Exceptions for Most Frequently Called Destination by Service Agreement Details
An exception can occur in this use case. The user encounters a system error Oracle Self-Service E-Billing invokes the error message use case.
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