Table 59. Most Frequently Called Countries
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Name |
Most Frequently Called Countries |
Feature Area |
Analytics |
Description |
The user views a list of the countries most frequently called. |
Preconditions |
The user has successfully enrolled and authenticated in Oracle Self-Service E-Billing. |
Primary User |
Administrator, manager, and subscriber; CSR administrator and user. |
Triggers |
- The user clicks the Analytics tab, and then clicks the Top X Reports subtab. A report list appears and the user selects the hyperlink for Most Frequently Called Countries.
- The user selects Most Frequently Called Countries from the Top X Report drop-down list.
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Prompts |
Report Selection Criteria Period Range (Default: Current period.)
- The user selects a start and end reporting period.
Number of Results
- Default: 10
- The user can select the number of resulting report query rows to view from the following preconfigured values: 10, 25, 50, or 100.
Drop-down List:
- Highest Spending Services
- Most Expensive Calls
- Longest Calls
- Most Frequently Called Numbers
- Most Frequently Called Destinations
- Most Frequently Called Countries (Default)
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Page Tabs |
- Report (Active)
- Batch Request
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Active Hyperlinks (Breadcrumbs) |
- Analytics. Displays the list of Standard reports.
- Top X Reports. Displays the list of Top X reports.
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Report Content |
Page Title:
- Most Frequently Called Countries
Header:
- Report Details
- Number of items
Columns:
- Country (With a hyperlink to the Most Frequently Called Country by Service Number report)
- Number of Calls (sorted highest to lowest)
- Volume
- Total Charges.
Total Row:
- Total (literal)
- Number of Calls
- Total charges
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Business Rules |
- The current hierarchical position is used for reporting criteria.
- The current bill period (single period) is the default range.
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Standard Features |
- Printer-friendly view
- Download CSV or XML
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Configuration Points |
- Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
- CSV. The maximum number of output lines.
- XML. A percentage of the CSV threshold value (Default is 20%).
For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when it has 600 or more result set lines.
- All report detail table columns are sortable and display in descending order (highest to lowest); you can change the default sort order to ascending.
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Notes |
- Drill-down links are for the country selected.
- Oracle Self-Service E-Billing calculates the total number of calls made to a country and returns the number of results selected.
- If the report result set is less than the number of results selected, the available data set displays.
- If there are ties in the total number of calls to a country, Oracle Self-Service E-Billing returns service agreements from lowest to highest until it equals the total number requested (10, 25 50, or 100).
- The user can submit a batch request for this report.
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