This chapter describes use cases that are used to generate reports on the greatest expenses or most frequent activities, called top X reports. It includes the following topics:

• Highest Spending Services
• Highest Spending Services by Service Agreement
• Most Expensive Calls
• Longest Calls
• Most Frequently Called Numbers
• Most Frequently Called Number by Service Agreement
• Most Frequently Called Number by Service Agreement Details
• Most Frequently Called Destinations
• Most Frequently Called Destination by Service Agreement
• Most Frequently Called Destination by Service Agreement Details
• Most Frequently Called Countries
• Most Frequently Called Country by Service Agreement
• Most Frequently Called Country by Service Agreement Details