Table 51. Most Expensive Calls
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|
Name |
Most Expensive Calls |
Feature Area |
Analytics |
Description |
The user views a report showing the most expensive calls. |
Primary User |
Administrator, manager, and subscriber; CSR administrator and user. |
Trigger |
- The user clicks the Analytics tab, and then clicks the Top X Reports subtab. A report list appears and the user selects the hyperlink for Most Expensive Calls.
- The user selects Most Expensive Calls from the Top X Report drop-down list.
|
Prompts |
Report Selection Criteria Period Range (Default: Current period.)
- The user selects a start and end reporting period.
Number of Results
- Default: 10
- The user can select the number of resulting report query rows to view from the following preconfigured values: 10, 25, 50, or 100.
Drop-down List:
- Highest Spending Services
- Most Expensive Calls (Default)
- Longest Calls
- Most Frequently Called Numbers
- Most Frequently Called Destinations
- Most Frequently Called Countries
|
Page Tabs |
- Report (Active)
- Batch Request
|
Active Hyperlinks (Breadcrumbs) |
- Analytics. Displays the list of Standard reports.
- Top X Reports. Displays the list of Top X reports.
|
Report Content |
Page Title:
Header:
- Report Details
- Number of items
Columns:
- Date
- Time
- Service Number
- Name
- Number Called
- Category (With hyperlink)
- Type (With hyperlink)
- Tariff
- Destination
- Volume
- Total Charges
Total Row:
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Business Rules |
- The current hierarchical position context is used for reporting criteria.
- The current bill period range (single period) is used as the default criteria.
|
Standard Features |
- Printer-friendly view
- Download CSV or XML
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Configuration Points |
Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
- CSV. The maximum number of output lines.
- XML. A percentage of the CSV threshold value (Default is 20%).
For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when it has 600 or more result set lines. |
Note |
- If the report result set is less than the number of results selected, the available data set displays.
- Users can submit a batch request for this report.
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