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Siebel Consumer Goods Guide > Deductions and Claims > Creating Deduction Activity Plans (End User)An activity plan is a group of predetermined activities that embody the policies, procedures, and best practices for managing deductions. Customer financial services managers, account managers, and customer financial services representatives can create activity plans by selecting from predefined templates. This task is a step in Process of Managing Account Promotion Deductions. To create a deduction activity plan
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