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ISS Promotion Ambiguity Resolution Process - Upgrade Workflow


This workflow displays the view for ambiguity resolution when any ambiguities exist. After the user completes transfers in this view and clicks the Done button, the workflow continues processing. After the user clicks the Cancel button in this view, the workflow calls the ISS Promotion Cancel Ambiguity Process to cancel the upgrade process.

This workflow terminates without processing when manual ambiguity resolution is not enabled. For more information about setting up manual ambiguity resolution, see Controlling Promotion Ambiguity Resolution.

This workflow is called by the following workflows:

  • ISS Promotion Recommendation For Assets
  • ISS Promotion Add To Promotion Process
  • ISS Promotion Upgrade Process
  • ISS Promotion Merge SubProcess
  • ISS Promotion Split Process

Figure 116 illustrates this workflow.

Figure 116. ISS Promotion Ambiguity Resolution Process - Upgrade Workflow

Workflow Description. This workflow performs the following actions:

  1. Is Document Flow. Determines whether this workflow is triggered from an activity in a document (for example, Add to Promotion in a document).
  2. Set Target Doc Details. Sets the correct input parameters for asset-based flows.
  3. Check for apply promotion ambiguities. Checks for ambiguities in the eligible list for document-based flows.
  4. Store Eligible List. Stores the eligible list.
  5. Is Apply Promotion Ambiguous? Determines whether to show the view for ambiguity resolution.
  6. Set As View Not Displayed. Sets the output when not showing the view for ambiguity resolution.
  7. Go to ambiguity Resolution view. Navigates to the view for ambiguity resolution when showing the view for ambiguity resolution.
  8. Get Clicked Button. Gets the button that the user clicks.
  9. Transfer Done? Evaluates the clicked button.
  10. Cancel Workflow. Cancels the workflow when the user clicks the Cancel button.
  11. Get Manual Matched List. Creates the output by using the user's selections when the user clicks the Done button.
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