Communicate Through Social Networking

At the heart of Oracle WebCenter is the concept of group participation and social networking, linking users and services together in useful ways. For example:

• Sales people can contribute to reports and planning documents linked to a CRM record.
  
  
• Managers can bring together data from enterprise systems with documents in Microsoft Office, and securely share the results with customers and colleagues.
  
  
• Users can manage documents and projects in a group space, create and edit project documents in a wiki, and send related announcements to group members.
  
  

The services that support these group concepts are:

• Announcements service: Offers an effective group communication mechanism for important activities and events.
  
  
• Discussions service: Enables community discussions on a set of topics, facilitates quick resolution of issues, and provides a searchable knowledge base.
  
  
• Blog (Web log) service: Provides the means for an individual or a community to share personal insights with online audiences. This service supports two types of blogs: personal blogs for individual users, and community blogs that enable members to share their views on a particular topic.
  
  
• Instant Messaging and Presence service: Enables users to see who in their community is online, and provides instant access to interaction options, such as sending an instant message, writing an e-mail, and displaying a peer's profile.
  
  
• Wiki service: Provides a means of working simultaneously on documents and sharing ideas, either in the context of communities, or as individuals.
  
  
• Documents, Events, Links, Lists, Tags, Oracle WebCenter Analytics, and Oracle WebCenter Ensemble services: See Expand with Shared Services.