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Oracle Order Management Implementation Manual
Release 12.1
Part Number E13406-04
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Oracle Order Management Implementation Manual

Contents

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Preface

Introduction to Order Management Implementation

Overview of Oracle Order Management

Oracle Order Management Setup

Overview of Setup
Setup Steps
Oracle Order Management Recommended Implementation
Order Management Setup Steps
Setup Steps Defined in Detail
Multi-Org Access Control
Profile Options
Order Management Profile Option Descriptions and Settings
Selected Oracle Application Profile Option Descriptions
Setting OM System Parameters
Defining Parameters
Setting Parameter Values
Seeded System Parameters
Accessing the Installation Details form
Define Tax Features
Define QuickCodes
Viewing Notifications
      Exception Management
Define Document Sequences for Order Numbering
Define Order Management Transaction Types
Define Order Import Sources
Defining Processing Constraints
Defining Validation Templates
Defining Record Sets
Define Defaulting Rules
Define Credit Checking Rules
Defining Credit Check Rules
Deactivating Credit Checking
Oracle Payments Processing
Define Automatic Holds
Define Attachments
Defining Documents in Advance
Defining Attachment Addition Rules
Defining Document Categories
Define Freight and Special Charge Types
Setting up Freight Rates and Charges
Overview of Shipping Tolerances
Defining Shipping Tolerances
Release Management Integration Setup for Sales Agreements
Scheduling Across Orders Setup
Gross Margin
User Item Description
Setup for Related Items
Setup of Recurring Charges
Trading Community Usage Within Order Management

Oracle Pricing Setup

Overview of Basic Pricing
Oracle Advanced Pricing Versus Basic Pricing
Pricing Terminology
Basic Pricing Features
Setting Up Basic Pricing
Overview of Pricing Security
Pricing Security Terms
Pricing Security and Operating Units
Setting up Pricing Security
Changes to Pricing windows after Upgrading and Turning Pricing Security On
Assigning Ownership of Pricing Entities to Operating Units (Entity Usage page)
Creating Pricing Entity Usage
Making Bulk Updates to Pricing Entity Usage
Creating Privileges
Using the Bulk Create Privileges feature
Setting up Default Security Profile Options for New Pricing Entities
Security Profile Option Settings Compared
Setting Pricing Security ON
Overview of Price Lists
Maintaining Price Lists
Price List Features
Overview of GSA Pricing
Setting up GSA Pricing
Overview of Formulas
Overview of Modifiers
Implementing Modifiers
Types of Adjustments
Modifiers: How Do I Define My Product Hierarchy?
Modifiers: How are they qualified?
Modifier: Additional Controls and Special Considerations
Manual Adjustments using Modifiers
Overview of Agreements
Revising Agreements
Defining Special Terms for an Agreement
Setting up Agreements
Overview of Contexts and Attributes in Attribute Management
Creating Context and Attributes
Deleting Contexts
Creating Attributes
Deleting Attributes
Linking Attributes to a Pricing Transaction Entity
Viewing Information about a Pricing Transaction Entity
Summary of Attribute Levels for Pricing Setup windows
Using Defaulting Rules in Basic Pricing
Overview of Freight and Special Charges
Process Flows
Setting up Pricing Modifiers for Freight and Special Charges
Setting up Freight and Special Charges For Cost to Charge Conversion
Other Business Scenarios
Troubleshooting Freight and Special Charges
Service Duration Computation
Price Book
Bulk Loader Import

Oracle Configurator Setup Requirements

Overview
Configurator

Order Entry

Negotiation in Order Management
Setup
Considerations
Sales Orders
Process Steps
TeleSales eBusiness Center to Sales Orders Window
Order Purge
Considerations during Order Copy
Sales Agreements
Preview and Print Sales Documents
XML Publisher Multi-Language Support
Internal Sales Orders
Enhanced Intercompany Invoicing for Internal Sales Orders
Integration of Advanced Pricing and Intercompany Invoicing
Intercompany Invoicing
Intercompany Invoicing Incoming Cost
Returns and Credits
Process Flow
Workflow

Shipping Execution Setup

Overview of Setup
Setup Steps
Profile Options
Roles and Users
      Defining a New Role
      Copying an Existing Role
      Granting a Role to a User
      Finding Grants and Roles
      Updating a User's Grant
Defining Global Parameters
Shipping Parameters
Defining Shipping Parameters
Defining Pick Release Parameters
Defining Shipping Transaction Parameters
Defining Delivery Parameters
Defining Freight Carriers and Ship Methods
Ship Method
Defining Freight Costs
Defining Shipment Transit Times
Defining Document Sequences
Defining Document Categories
Assigning Document Sequences to Document Categories
Defining Shipping Document Sets
Choosing Printers for Shipping Documents and Labels
Defining Pick Slip Grouping Rules
Defining Release Rules
Defining Release Sequence Rules
Defining Transportation Calendars
Defining Shipping Exceptions
Defining Containers and Vehicles
Defining Container-Item Relationships
Finding Container-Item Relationships
Using LPNs/Containers in Shipping Execution
LPN/Container Setup Steps
Creating LPNs/Containers
Define Default Containers for Customer Items
Packing Items into LPNs/Containers
Additional LPN/Container Functionality
International Trade Management Partner Integration
Regions and Zones
Order Processing
Setting Up Regions and Zones
Oracle Shipping Debugger

Order Entry Tools

Transaction Types
Overview
Introduction
Functionality
Terminology
Defining Line (Transaction) Types
Defining Order Transaction Types
Assigning Workflows to Transaction Types
Workflow Validation
Creating a Document Sequence
Assign a Document Sequence
Reports
Example
Using Workflow in Order Management
Overview
Workflow
Fulfillment with Wait
Line Flow: Generic, Performance
Defaulting Rules
Key Enhancements
Terminology
Attributes and Entities in Order Management
Conditions
Sequence of Defaulting
Sources of Values
Dependencies
Examples
Controlling Changes
Reports
Implementation Considerations
New Defaulting Features
Order Management Defaulting Rules
Cascading

Order Inquiry and Status

Pricing and Availability
Profiles and Parameters
Setup
Order Organizer
Profiles
Creating & Managing Folders in Oracle Applications
Order Information
Setup
Oracle Applications Framework (OAF) Overview
Menus and Responsibilities
FND Messages and Lookups
UI Definition Overlays with the OA Personalization Framework
OA Personalization Framework
Personalization Levels
Admin-Level Personalizations
Create/Update View Page
General Properties
Column or Attribute Properties
Search Query to Filter Data in Table
Saving Your Personalized View
Personalizing the Order Information Portal
Advanced Settings
Adding New Items With OA Personalization Framework
Add a New Region Item
Add a Link in the What's New Region

Items

Item Usage in Order Management
Related Items and Manual Substitution

Change Management

Processing Constraints
Versioning
Setup
Open Interface Considerations
Audit Trail
Setup

Holds and Approval Management

Holds and Releases
Process Flow
Workflow
Honor Holds in Repricing at Shipment
Approvals
Setup

Scheduling

Overview
Introduction
Key Features
Terminology
Calculating Available to Promise (ATP)
Scheduling
Scheduling by Ship or Arrival Date
Alternative Ways to Schedule
Automatic Line Set Assignment
Profiles
Setup
Changing Scheduled Lines
Override ATP
Reserving
Manual Reservations
Reservation Time Fence
Reservation Details Window
Reserve Orders Concurrent Program
Unreserving and Unscheduling
Setup
Scheduling Parameters
Profiles
Folders
Scheduling Levels on Transaction Types
Customer Window
ATP and Sourcing Rules
Choosing Not to Use ATP
Inter Location Transit Times
Late Demand Penalty
Implementation Considerations
Past Dates
Reservations Details Window
Reserve Orders
Reservation Modes
Override ATP
Examples

Shipping Execution

Change Orders in Oracle Shipping Execution
Change Management Core Functionalities
Change Management Setups
Shipping Execution Workflows
XML Publisher Enabled Shipping Documents
Purging Shipping Records
Parallel Pick Release
Message Configuration
Exception Messages
Change Management Frequently Asked Questions
Change Effects
Change Management and Shipping Execution Actions
Backorders
      Backorder at Pick Release
      Backorder at Ship Confirmation
      Scenario 1: Shortage at Detailing
      Scenario 2: Shortage Reported at Pick Confirm
      Backorders and Over Picking
      Consolidating Backorders
Backorders and Cycle Counting
Order Management and Shipping Execution Line Status
      Standard Line Status Flow (also includes PTO)
      Scenario
      ATO Line Status Flow
      Bill Only Line Status Flow
      Returns Line Status Flow
      Drop Ship Line Status Flow
      Order and Delivery Line Statuses
Exception Handling
Miscellaneous Shipments
RFID-EPC Compliance

Fulfillment Flows

Configure To Order
Process Steps
Configured Item Workflow
Related Processes
Global Order Promising for ATO Models
Decimal Quantity for options of an ATO Model
Enhanced ATP
Auto Create Configuration
Autocreate Supply Changes
Drop Shipments
Required Setup
Process Steps
Workflow
Back-to-Back Orders
Setup
Sales Order Process
Purchasing Process
Sales Order Line Status
Reservations
Changes or Cancellations
Miscellaneous
Fulfillment

Invoicing

Overview
Feature Functions and Basic Instruction
Detail Instruction
Tools/Techniques of Feature - API's, Workflow
To Implement Invoicing
Troubleshooting
Vertex Integration

Retroactive Billing

Defining Retroactive Billing
Setup

Payment

Credit Checking
Global Credit Checking
Credit Cards and Oracle Payments
Features
Set Up
Payment Terms
Lookups
Oracle Payments Setup
Reports
Implementation Considerations
Examples
Multiple and Partial Payments
Profiles
Setup

Order Import

Overview
Feature Functions and Basic Instruction
Tools/Techniques of Feature - API's, Workflow
Setup Steps to Implement Order Import
Loading the Import tables
Flags
IDs vs. Codes
Matching Changes to Orders

High Volume and High Performance

Quick Sales Orders
Creating & Managing Folders in Oracle Applications
Extended Folder Functionality in Quick Sales Orders
High Volume Order Processing
Supported Features
Unsupported Features
Supported for HVOP Pricing Integration
Unsupported with HVOP Pricing Integration
Implementation Considerations of HVOP
Setup

Order Management Integration

Integration
Applications Core Technology Family
Order Fulfillment Family
Business Intelligence Products
Financials Product Family
Human Resources Product Family
Logistics Product Family
Product Lifecycle Management Family
Procurement Family
Supply Chain Planning Family
Manufacturing Product Family
Marketing and Sales Family
Service Family
Authoring and Negotiating Contract Terms
Overview
Profiles
Setup
Sales Contracts Workbench
Siebel Order Capture

Data Model Overview

Overview
Key Order Management Modules

Windows and Navigator Paths

Overview
Windows and Navigator Paths

Pricing Profile Options

Overview
Profile Options
Setup Profile Options Summary

Lookups

Advanced Pricing Lookups
Shipping Execution Lookups
Header to Line Cascade Attributes Lookup

Seeded Pricing Formulas

Overview of Seeded Formulas

Multimodal and Consolidated Shipments

Introduction
Definitions
Business Scenario 1: Multimodal Shipment
Business Scenario 2: Consolidated Shipment
Creating Locations and Stops
Executing the Shipments

Item Attributes

Inventory Item Attributes

Index