Contents

Sun Ultra 20 Workstation User Guide

819-2146-13

Contents

1. Introduction to the Sun Ultra 20 Workstation

1.2 Operating System and Software

1.2.1 Preinstalled Operating System and Software

1.2.2 Supported Operating System Software

1.2.3 Supplemental CD Software

1.3 Hardware System Overview

1.3.1 External Components

1.3.2 Internal Components

1.4 Powering the Workstation On and Off

1.4.1 Powering On the Workstation

1.4.2 Powering Off the Workstation

1.4.3 Power Interruptions

1.5 Customer-Orderable Components

2. Troubleshooting

2.1 Troubleshooting Overview

2.2 Visual Inspection

2.2.1 Performing an External Visual Inspection

2.2.2 Performing an Internal Visual Inspection

2.3 Troubleshooting Procedures

2.4 Technical Assistance

3.1 Pc-Check Diagnostics Overview

3.2 System Information Menu

3.3 Advanced Diagnostics

3.3.1 Hard Disk Testing

3.4 Immediate Burn-In Testing

3.5 Deferred Burn-In Testing

3.6 Create Diagnostic Partition

3.6.1 Removing Existing Partitions From a Hard Disk

3.6.2 Adding a Diagnostic Partition to the First Bootable Disk

3.6.3 Creating a Log File on the Diagnostic Partition

3.6.4 Accessing the Diagnostic Partition Under Red Hat Linux

3.6.5 Accessing the Diagnostic Partition Under the Solaris 10 Operating System

3.6.6 Accessing the Diagnostic Partition Under Windows XP

3.7 Show Results Summary

3.8 Print Results Report

3.9 About Pc-Check

3.10 Exit to DOS

4. Maintaining the Workstation

4.1 Tools and Supplies Needed

4.2 Installation Precautions

4.2.1 ESD Precautions

4.2.2 Preinstallation Instructions

4.2.3 Postinstallation Instructions

4.3 Opening the Workstation

4.3.1 Removing the Access Panel

4.3.2 Removing the Front Bezel

4.4 Location of Components

4.5 Component Replacement Procedures

4.5.1 Replacing or Adding Hard Disk Drives

4.5.1.1 Removing a Hard Disk Drive

4.5.1.2 Installing a Hard Disk Drive

4.5.2 Replacing the SATA Backplane

4.5.2.1 Removing the SATA Backplane

4.5.2.2 Installing the SATA Backplane

4.5.3 Replacing a DVD Drive

4.5.3.1 Removing a DVD Drive

4.5.3.2 Installing a DVD Drive

4.5.4 Replacing or Adding DIMMs

4.5.4.1 Removing a DIMM

4.5.4.2 Installing a DIMM

4.5.4.3 Reconfiguring the System Memory

4.5.5 Replacing a PCI or Graphics Card

4.5.5.1 Removing a PCI or Graphics Card

4.5.5.2 Installing a PCI or Graphics Card

4.5.6 Replacing the System Battery

4.5.7 Replacing the System Fan

4.5.7.1 Removing the System Fan

4.5.7.2 Installing the System Fan

4.5.8 Replacing the Power Supply

4.5.8.1 Removing the Power Supply

4.5.8.2 Installing the Power Supply

4.5.9 Replacing the I/O Board Assembly

4.5.9.1 Removing the I/O Board Assembly

4.5.9.2 Installing the I/O Board Assembly

4.5.10 Replacing System Cables

4.5.11 Replacing a CPU

4.5.11.1 AMD Opteron Model 180 CPU

4.5.11.2 Removing a Heatsink and CPU

4.5.11.3 Installing a Heatsink and CPU

4.5.12 Replacing the Motherboard

4.5.13 Removing the Motherboard

4.5.14 Installing the Motherboard

A. System Specifications

A.1 Physical Specifications

A.2 Power Specifications

A.3 Environmental Specifications

B. Setting Up Multiple Monitor Access

B.1 Enabling the Onboard ATI Graphics Controller for Linux or Windows XP

B.2 Enabling the Onboard ATI Graphics Controller After Solaris Installation

B.3 Enabling the Onboard ATI Graphics Controller Before Solaris Installation

C. BIOS POST Codes

Copyright © 2006, Sun Microsystems, Inc. All Rights Reserved.