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Document Information

Using This Documentation

Product Notes

Related Documentation


Access to Oracle Support


Preparing for the Installation

Installation Task Overview

Server Overview

Confirming Server Specifications

Shipping Kit Inventory List

Front Panel Components

Back Panel Components

Server Handling Precautions

ESD Precautions

Tools Needed for Installation

Optional Component Installation

Installing the Server

Rack Compatibility

Stabilize the Rack for Installation

Disassemble Slide Rails

Install Mounting Brackets

Attach Slide Rail Assemblies

Install Server Into the Slide Rail Assemblies

Install the CMA

Verify Operation of Slide Rails and CMA

Connecting the Server Cables

Cabling Requirements

Rear Panel Connectors and Ports

Connect the SER MGT Cable

Connect the NET MGT Cable

Connect the Ethernet Network Cables

Connect the Network Module Cables

Connect Other Data Cables

Prepare the Power Cords

Secure Cables to CMA

Powering On the Server for the First Time

Power On Tasks

ILOM System Console

Connect a Terminal or Emulator to the SER MGT Port

Power On the System for the First Time

Oracle Solaris OS Configuration Parameters

Assign a Static IP Address to the SP

Identifying the Server Ports

USB Ports



Gigabit Ethernet Ports

Video Ports

SAS Connectors



Understanding System Administration Resources

Oracle ILOM Overview

Platform-Specific Oracle ILOM Features

Oracle Solaris OS Overview

OpenBoot Overview

Oracle VM Server for SPARC Overview

Multipathing Software

Hardware Management Pack Overview

Source for Downloading Hardware Management Pack Software

Hardware Management Pack Documentation

Accessing the Server

Log In to Oracle ILOM

Log In to the System Console

Display the ok Prompt

Display the Oracle ILOM -> Prompt

Use a Local Graphics Monitor

Oracle ILOM Remote Console

Controlling the Server

Power On the Server

Power Off the Server

Reset the Server From the Oracle Solaris OS

Reset the Server From Oracle ILOM

Reset the SP to Default Values

Configuring Hardware RAID

Hardware RAID Support

Important Hardware RAID Guidelines

Disk Zones for SPARC T3-1 Servers With Sixteen-Disk Backplanes

Displaying Disk Zone Information

Enabling and Disabling Disk Zoning In the Field

Prepare to Use the FCode Utility

FCode Utility Commands

Create a Hardware RAID Volume

Hot Spare Drives in RAID Volumes (LSI)

Determining If a Drive Has Failed

RAID Drive Replacement Strategies

Locate Device Paths

Changing Server Identification Information

Change Customer FRUdata Information

Change System Identifier Information

Configuring Policy Settings

Specify Cooldown Mode

Restore Host Power State at Restart

Specify Host Power State at Restart

Disable or Re-Enable Power-On Delay

Specify Parallel Boot of the SP and Host

Configure Host Behavior With the Keyswitch State

Configuring Network Addresses

SP Network Address Options

Disable or Re-Enable Network Access to the SP

Display the DHCP Server IP Address

Display the Host MAC Address

Using an In-band Connection to the SP

Configuring Boot Mode

Boot Mode Overview

Configure the Host Boot Mode of Oracle VM Server for SPARC

Change the Host Boot Mode Behavior at Reset

Manage the Host Boot Mode Script

Display Host Boot Mode Expiration Date

Override OpenBoot PROM Settings to Reset the Server

Configuring Server Behavior at Restart

Specify Behavior When the Host Resets

Specify Behavior When the Host Stops Running

Set the Boot Timeout Interval

Specify Behavior at Boot Timeout

Specify Behavior if Restart Fails

Specify Maximum Restart Attempts

Configuring Devices

Unconfigure a Device Manually

Reconfigure a Device Manually

Monitoring the Server

Monitoring Faults

Enabling Automatic System Recovery

Display Server Components

Locate the Server

Updating the Firmware

Display the Firmware Version

Update the Firmware

Display OpenBoot Version

Display POST Version

Identifying WWN-Designated SAS2 Devices

World Wide Name Syntax

probe-scsi-all Output Example (SPARC T3-1, Eight-Disk Backplane)

probe-scsi-all Output Example (SPARC T3-1, Sixteen-Disk Backplane)

probe-scsi-all Output Example (SPARC T3-4)

Identify a Disk Slot Using probe-scsi-all (OBP)

Identify a Disk Slot Using prtconf (Oracle Solaris, Onboard Controllers)

Identify a Disk Slot Using prtconf (Oracle Solaris, Single Initiator)

WWN Syntax in an OS Installation on a Specific Device

WWN Syntax in an OS Installation on a RAID Volume


Identifying Server Components

Front Components

Rear Components

Infrastructure Boards in the Server

Internal System Cables

Internal Components

Exploring Parts of the System

Detecting and Managing Faults

Diagnostics Overview

Diagnostics Process

Interpreting Diagnostic LEDs

Front and Rear Panel System Controls and LEDs

Ethernet and Network Management Port LEDs

Managing Faults With ILOM

ILOM Troubleshooting Overview

Access the Service Processor (Oracle ILOM)

Display FRU Information With the show Command

Check for Faults Using the show faulty Command

Check for Faults With the fmadm faulty Command

Clear Faults With the clear_fault_action Property

Fault Management Command Examples

Service-Related ILOM Command Summary

Interpreting Log Files and System Messages

Check the Message Buffer

View the System Message Log Files

Using the Oracle Solaris Predictive Self-Healing Feature

Oracle Solaris Predictive Self-Healing Technology Overview

PSH-Detected Fault Example

Check for PSH-Detected Faults

Clear PSH-Detected Faults

Running POST

POST Overview

ILOM Properties that Affect POST Behavior

Configure How POST Runs

Run POST With Maximum Testing

Interpret POST Fault Messages

Clear POST-Detected Faults

POST Output Quick Reference

Managing Components With Automatic System Recovery Commands

Automatic System Recovery Overview

Display System Components

Disable System Components

Enable System Components

Checking if SunVTS Software Is Installed

SunVTS Overview

Check if SunVTS Software Is Installed

Preparing for Service

Safety Information

Tools Needed For Service

Find the Chassis Serial Number

Locate the Server

Understanding Component Replacement Categories

Shut Down the Server

Removing Power From the System

Positioning the System for Servicing

Accessing Internal Components

Filler Panels

Attaching Devices to the Server

Servicing Hard Disk Drives

Hard Disk Drive Overview

Locate a Faulty Hard Disk Drive

Remove a Hard Disk Drive Filler Panel

Remove a Hard Disk Drive

Install a Hard Disk Drive

Install a Hard Disk Drive Filler Panel

Verify Hard Disk Drive Functionality

Servicing Fan Modules

Fan Module Overview

Locate a Faulty Fan Module

Remove a Fan Module

Install a Fan Module

Verify Fan Module Functionality

Servicing Power Supplies

Power Supply Overview

Locate a Faulty Power Supply

Remove a Power Supply

Install a Power Supply

Verify Power Supply Functionality

Servicing Memory Risers and DIMMs

About Memory Risers

About DIMMs

Locate a Faulty DIMM (DIMM Fault Remind Button)

Locate a Faulty DIMM (show faulty Command)

Remove a Memory Riser

Install a Memory Riser

Remove a DIMM

Install a DIMM

Increase Server Memory With Additional DIMMs

Remove a Memory Riser Filler Panel

Install a Memory Riser Filler Panel

Verify DIMM Functionality

DIMM Configuration Error Messages

Servicing DVD Drives

DVD Drive Overview

Remove a DVD Drive or Filler Panel

Install a DVD Drive or Filler Panel

Servicing the System Lithium Battery

System Battery Overview

Remove the System Battery

Install the System Battery

Servicing Expansion (PCIe) Cards

PCIe Card Configuration Rules

Remove a PCIe Card Filler Panel

Remove a PCIe Card

Install a PCIe Card

Cable an Internal SAS HBA PCIe Card

Install a PCIe Card Filler Panel

Servicing the Fan Board

Remove the Fan Board

Install the Fan Board

Verify Fan Board Functionality

Servicing the Motherboard

Motherboard Overview

Remove the Motherboard

Install the Motherboard

Reactivate RAID Volumes

Verify Motherboard Functionality

Servicing the Service Processor

Service Processor Firmware and Configuration

Remove the Service Processor

Install the Service Processor

Verify Service Processor Functionality

Servicing the Hard Disk Drive Backplane

Remove the Hard Disk Drive Backplane

Install the Hard Disk Drive Backplane

Verify Hard Disk Drive Backplane Functionality

Servicing the Power Supply Backplane

Remove the Power Supply Backplane

Install the Power Supply Backplane

Verify Power Supply Backplane Functionality

Returning the Server to Operation

Install the Top Cover

Return the Server to the Normal Rack Position

Connect Power Cords to the Server

Power On the Server



Diagnostics Process

The following flowchart illustrates the complementary relationship of the different diagnostic tools and indicates a default sequence of use.

Figure 20 Diagnostic Flowchart

image:Flowchart showing the flow of diagnostic tasks.

The following table provides brief descriptions of the troubleshooting actions shown in the flowchart. It also provides links to topics with additional information on each diagnostic action.

Table 10 Diagnostic Flowchart Reference Table

Diagnostic Action
Possible Outcome
Additional Information
Check Power OK and AC Present LEDs on the server.

(Flowchart item 1)

The Power OK LED is located on the front and rear of the chassis.

The AC Present LED is located on the rear of the server on each power supply.

If these LEDs are not on, check the power source and power connections to the server.

Run the ILOM show faulty command to check for faults.

Flowchart item 2)

The show faulty command displays the following kinds of faults:
  • Environmental faults

  • Solaris Predictive Self-Healing (PSH) detected faults

  • POST detected faults

Faulty FRUs are identified in fault messages using the FRU name.

Check the Solaris log files for fault information.

(Flowchart item 3)

The Oracle Solaris message buffer and log files record system events, and provide information about faults.
  • If system messages indicate a faulty device, replace the FRU.

  • For more diagnostic information, review the SunVTS report. (Flowchart item 4)

Run SunVTS software.

(Flowchart item 4)

SunVTS is an application you can run to exercise and diagnose FRUs. To run SunVTS, the server must be running the Solaris OS.
  • If SunVTS reports a faulty device, replace the FRU.

  • If SunVTS does not report a faulty device, run POST. (Flowchart item 5)


(Flowchart item 5)

POST performs basic tests of the server components and reports faulty FRUs.
Determine if the fault was detected by the ILOM fault management software.

(Flowchart item 6)

All Oracle ILOM-detected fault messages begin with the characters “SPT”.

For additional information on the reported fault, including possible corrective action, go to this web site:

Where message-ID is the message ID contained in the fault message. show faulty command.

Determine if the fault was detected by PSH.

(Flowchart item 7)

If the fault message does not begin with the characters “SPT”, the fault was detected by the Oracle Solaris Predictive Self-Healing (PSH) software.

For additional information on the reported fault, including possible corrective action, go to this web site:

Where message-ID is the message ID contained in the fault message. show faulty command.

Determine if the fault was detected by POST.

(Flowchart item 8)

POST performs basic tests of the server components and reports faulty FRUs. When POST detects a faulty FRU, it logs the fault and if possible, takes the FRU offline. POST detected FRUs display the following text in the fault message:

Forced fail reason

In a POST fault message, reason is the name of the power-on routine that detected the failure.

Contact technical support.

(Flowchart item 9)

The majority of hardware faults are detected by the server's diagnostics. In rare cases a problem might require additional troubleshooting. If you are unable to determine the cause of the problem, contact your service representative for support.