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Sun StorEdge 3000 Family Installation, Operation, and Service Manual

3510 FC and 3511 SATA Arrays

816-7300-21



Contents

Figures

Tables

Preface

1. Product and Architecture Overview

1.1 Comparison of Sun StorEdge 3510 FC Arrays and Sun StorEdge 3511 SATA Arrays

1.1.1 Fibre Channel and SATA Array Architectures

1.1.1.1 Sun StorEdge 3510 FC Array Features

1.1.1.2 Sun StorEdge 3511 SATA Array Features

1.1.2 Differences Between Sun StorEdge 3510 FC Arrays and Sun StorEdge 3511 SATA Arrays

1.1.3 Sun StorEdge 3510 FC Array and Sun StorEdge 3511 SATA Array Configurations

1.2 Field-Replaceable Units

1.2.1 RAID I/O Controller Modules

1.2.2 I/O Expansion Modules

1.2.3 Disk Drives

1.2.3.1 Sun StorEdge 3510 FC Array Disk Drives

1.2.3.2 Sun StorEdge 3511 SATA Array Disk Drives

1.2.4 Battery Module

1.2.5 Power and Fan Modules

1.3 Interoperability

1.4 Fibre Channel Technology Overview

1.4.1 FC Protocols

1.4.2 FC Topologies

1.4.3 Fibre Hubs and Switches

1.4.4 Data Availability

1.4.5 Scalability

1.5 Fibre Channel Architecture

1.5.1 Redundant Configuration Considerations

1.5.1.1 Host Bus Adapters

1.5.1.2 Active-to-Active Redundant Controller

1.5.1.3 Host Redundant Paths

1.6 Additional Software Tools

2. Site Planning

2.1 Customer Obligations

2.2 Safety Precautions

2.3 Environmental Requirements

2.3.1 Electromagnetic Compatibility

2.4 Electrical and Power Specifications

2.5 Physical Specifications

2.6 Layout Map

2.6.1 Rack Placement

2.6.2 Tabletop Placement

2.7 Console and Other Requirements

2.8 Preinstallation Worksheets

3. Unpacking Your FC or SATA Array

3.1 Opening Your Package

3.2 Checking the Package Contents

3.2.1 Standard Sun StorEdge Fibre Channel Array Package

3.3 Field-Replaceable Units

3.4 Customer-Provided Cables

3.5 Mounting Your Array in a Rack or Cabinet

4. Connecting Your Array

4.1 Converting Your Front Bezel Locks So the Keys Cannot Be Removed

4.2 RAID Array Connections

4.2.1 Sun StorEdge 3510 FC Array Connections

4.2.2 Sun StorEdge 3511 SATA Array Connections

4.3 Connecting the Chassis to AC Power Outlets

4.4 Connecting the Chassis to DC Power Outlets

4.5 Cabling to Expansion Units

4.6 Setting Loop IDs on Expansion Units

4.7 Powering On and Checking LEDs

4.8 Reviewing Channels, Ports, and SFPs

4.8.1 Drive Port Connectivity in a Dual-Controller Array

4.8.1.1 Sun StorEdge 3510 FC Array Drive Ports

4.8.1.2 Sun StorEdge 3511 SATA Array Drive Ports

4.8.2 Host Port Connectivity in a Dual-Controller Array

4.8.2.1 Sun StorEdge 3510 FC Array Host Ports

4.8.2.2 Sun StorEdge 3511 SATA Array Host Ports

4.8.3 Default SFP Placement

4.8.4 Changing Your SFP Configuration

4.9 Establishing Communications With An Array

4.9.1 Determining the Default IP Address

4.9.2 Configuring the RS-232 Serial Port Connection

4.9.3 Manually Setting a Static IP Address

4.10 Setting Up Out-of-Band Management Over Ethernet

4.11 Scaling a Sun StorEdge Fibre Channel Array Into a High-Capacity Configuration

4.12 Connecting an Expansion Unit to an Existing RAID Array

4.13 Connecting Arrays to Hosts

4.14 Power-On Sequence

4.15 Powering Off the Array

5. Configuration Overview

5.1 Summary of Array Configuration

5.1.1 Point-to-Point Configuration Guidelines

5.1.2 A Sample SAN Point-to-Point Configuration

5.1.3 A Sample DAS Loop Configuration

5.1.4 Connecting Two Hosts to One Host Channel (SATA Only)

5.2 Larger Configurations

6. Checking LEDs

6.1 LEDs When The Array Is First Powered On

6.2 Front Panel LEDs

6.2.1 Drive LED Status

6.2.2 Correcting SES or PLD Firmware Version Conflicts

6.3 Back Panel LEDs

6.3.1 I/O Controller Module and Battery Module LEDs

6.3.2 I/O Expansion Module LEDs

6.3.3 Power Supply and Fan Module LED

7. Maintaining Your Array

7.1 Using Software to Monitor and Manage the Array

7.1.1 Out-of-Band Connections

7.1.2 In-Band Connections

7.1.3 Other Supported Software

7.1.4 Enabling VERITAS DMP

7.1.5 The VERITAS Volume Manager ASL

7.2 Battery Operation

7.2.1 Battery Status

7.3 Viewing Event Logs on the Screen

7.4 Upgrading Firmware

7.4.1 Downloading Patches

7.4.2 Installing Firmware Upgrades

7.4.3 Controller Firmware Upgrade Features

7.4.4 Upgrading SES and PLD Firmware

7.5 Replacing the Front Bezel and Ear Caps

7.5.1 Removing the Front Bezel and Ear Caps

7.5.2 Placing the Bezel and Ear Caps Back Onto the Chassis

8. Troubleshooting Your Array

8.1 Sensor Locations

8.1.1 Power Supply Sensors

8.1.2 Cooling Element Sensors

8.1.3 Temperature Sensors

8.1.4 Voltage Sensors

8.2 Silencing Audible Alarms

8.3 RAID LUNs Not Visible to the Host

8.4 Controller Failover

8.5 Recovering From Fatal Drive Failure

8.6 Using the Reset Push Button

8.7 Troubleshooting Flowcharts

8.7.1 Power Supply and Fan Module

8.7.2 Drive LEDs

8.7.3 Front Panel LEDs

8.7.4 I/O Controller Module

A. Sun StorEdge 3510 FC Array and Sun StorEdge 3511 SATA Array Specifications

A.1 Physical Specifications

A.2 Sun StorEdge 3510 FC Array and Sun StorEdge 3511 SATA Array Highlights

A.2.1 Hardware Loop ID

A.2.2 Firmware Host-Side Connection Mode

A.2.3 Firmware LUN Filtering (RAID-Based Mapping)

A.2.4 Firmware Redundant Loops

A.2.5 Firmware Dynamic Load Balancing

A.3 Agency Approvals and Standards

B. Using a Standalone JBOD Array (Sun StorEdge 3510 FC Array Only)

B.1 Supported Configurations (JBOD Arrays)

B.2 Supported Operating Systems (JBOD Arrays)

B.3 Supported Host Platforms and Connection Methods (JBOD Arrays)

B.4 Known Limitations Affecting Sun StorEdge 3510 FC JBOD Arrays

B.5 Using Sun StorEdge 3000 Family Software Monitoring and Management Tools with JBOD Arrays

B.5.1 Sun StorEdge Configuration Service

B.5.1.1 Enabling JBOD Support

B.5.2 Sun StorEdge Diagnostic Reporter

B.5.3 Sun StorEdge CLI

B.6 Setting the Loop ID on a Sun StorEdge 3510 FC JBOD Array

B.6.1 Changing Your ID Switch Setting

B.7 Connecting Sun StorEdge 3510 FC JBOD Arrays

B.7.1 Single-Port Connection to a Sun StorEdge 3510 FC JBOD Array

B.7.2 Dual-Port Connections to a Sun StorEdge 3510 FC JBOD Array

B.7.3 Changing Your SFP Configuration on JBOD Arrays

B.7.4 Connecting the Sun StorEdge 3510 FC JBOD Array to a Host Computer

B.8 Enabling Sun StorEdge 3510 FC JBOD Array Support

B.9 Downloading Firmware to Disk Drives in a JBOD

B.10 Resizing LUNs Greater Than 1 Tbyte

B.11 Troubleshooting Sun StorEdge 3510 FC JBOD Arrays

B.11.1 Troubleshooting Configuration Issues

B.11.2 Troubleshooting Hardware Issues

B.12 Converting a JBOD to a RAID array

C. Failed Component Alarm Codes

D. Cable Pinouts

D.1 RJ-45 Connector

D.2 DB9 COM Port

E. Configuring a Sun Server Running the Solaris Operating System

E.1 Setting Up the Serial Port Connection

E.2 Using the tip Command for Local Access to the Array

E.3 Determining the WWN in the Solaris Operating System

E.4 Editing /kernel/drv/scsi_vhci.conf to Support Sun StorEdge Traffic Manager 4.4 on the Sun StorEdge 3511 SATA Array

F. Configuring a Microsoft Windows Server

F.1 Setting Up the Serial Port Connection

F.2 Accessing the Firmware Application From a Microsoft Windows Server

F.3 Enabling a Microsoft Windows Server to Recognize New Devices and LUNs

F.4 Determining the Worldwide Name for Microsoft Windows Servers

G. Configuring a Linux Server

G.1 Setting Up the Serial Port Connection

G.2 Accessing the Firmware Application From a Linux Server

G.3 Checking the Adapter BIOS

G.4 Multiple LUN Linux Configuration

G.5 Making an ext3 File System for Linux

G.6 Creating a File System

G.7 Creating a Mount Point and Mounting the File System Manually

G.8 Mounting the File System Automatically

G.9 Determining the Worldwide Name for Linux Hosts

H. Configuring an IBM Server Running the AIX Operating System

H.1 Setting Up a Serial Port Connection

H.2 Accessing the Firmware Application From an IBM Server Running AIX

H.3 Identifying the Device on Which You Will Create a Logical Volume

H.4 Using SMIT to Enable an AIX Host to Recognize New LUNs

H.5 Creating a Volume Group

H.6 Creating a Logical Volume

H.7 Creating a File System

H.8 Mounting the New File System

H.9 Verifying That the New File System Is Mounted

H.10 Determining the Worldwide Name for IBM Servers Running AIX

I. Configuring an HP Server Running the HP-UX Operating System

I.1 Setting Up a Serial Port Connection

I.2 Accessing the Firmware Application From an HP Server Running HP-UX

I.3 Attaching the Disk Array

I.4 Logical Volume Manager

I.5 Definitions of Common Terms

I.6 Creating a Physical Volume

I.7 Creating a Volume Group

I.8 Creating a Logical Volume

I.9 Creating an HP-UX File System

I.10 Mounting the File System Manually

I.11 Mounting the File System Automatically

I.12 Determining the Worldwide Name for HP-UX Hosts

Index