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Sun Storage 6 Gb SAS REM RAID HBA

Installation Guide For HBA Models SGX-SAS6-R-REM-Z and SG-SAS6-R-REM-Z

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Document Information

Using This Documentation

Chapter 1 HBA Overview

Chapter 2 Hardware Installation and Removal

Chapter 3 Creating a Bootable Drive in a Preboot Environment

Chapter 4 HBA Software Installation

Chapter 5 Known Issues

MegaRAID Storage Manager-Related Issues

BackingStoreException Error Messages Occur When Trying to Start the GUI

Debug Messages Are Displayed in the Terminal Window

Error Messages Are Displayed When Attempting to Connect to Another Host

Cannot Enter the Login Password for the GUI and CLI

Administrative Actions Are Inaccessible Through the MSM GUI

Cannot Create a Drive Group Through the MSM GUI

sas_snmp and sas_ir_snmp Errors Occur During the MSM GUI Installation

Connection Refusal Error Messages Occur When Trying to Start the MSM GUI

Monitoring System Is Displayed as a MegaRAID Server in the MSM GUI

MSM GUI Is Not Starting After Becoming the root User

Application Event Notifications Are Not Displaying in the MSM GUI

Cannot Locate a Disk Because the Blue Ready-to-Remove LED Is Not Illuminated

Utility-Related Issues

Cannot Clear Controller Events From the UEFI HII Menu

MegaCLI Log Files Are in the /tmp Directory

Unsupported RAID Levels Are Displayed in the MegaCLI Utility

Error Message Occurs After Issuing the MegaCli64 -AdpAlILog -aALL Command

The Advanced Software Options Feature on the WebBIOS Utility Menu Is Not Supported

Mouse Clicks Are Not Detected by the WebBIOS Utility

Cannot Tell, Through the WebBIOS Utility, When the Copyback Process Is Completed

Storage-Related Issues

“Invalid SAS Topology Detected” Error Occurs, Preventing the System From Booting

Cannot Boot the Operating System

NEM Removal Causes Virtual Disk Members to Be Displayed as (FOREIGN) Unconfigured Bad

Blue Ready-to-Remove LED Is Illuminated After Reinserting a Drive

An Unusual Message Is Displayed After Rebooting the System

Appendix A HBA Specifications

Glossary

“Invalid SAS Topology Detected” Error Occurs, Preventing the System From Booting

Bug 15798254

Issue: If this HBA is installed in a Sun Fire X6270 M2 system, you might receive the following error message:

Invalid SAS topology detected. Please check your cable configurations, repair the problem, and restart the system.

After receiving this error message, you might be unable to boot up the system.

Workaround: All Sun Storage 6 Gb SAS REM RAID HBAs in the chassis must have the same firmware version installed. If you encounter this error, remove the card from the chassis, insert the card into another system, and upgrade the card to the firmware level of the other Sun Storage 6 Gb SAS REM HBAs in the chassis. Once updated to the same firmware level as the other Sun Storage 6 Gb SAS REM HBAs in the original chassis, reinsert the card into the original chassis. You can now reboot the system.