NEM Removal Causes Virtual Disk Members to Be Displayed as (FOREIGN) Unconfigured Bad

CR 6932663

Issue: If you remove and then reinsert all NEMs to and from a system that is powered-on, all of the physical disks that are members of a virtual disk will be displayed in the WebBIOS utility in the (FOREIGN) Unconfigured Bad state. This ultimately causes no virtual disks to be displayed in the utility.

Workaround: This is expected behavior because, when you remove the NEMs from a powered-on system, the HBA can no longer detect the physical drives. Because the HBA cannot detect the drives, the HBA considers the drives to have failed.

To remove the (FOREIGN) Unconfigured Bad state from the physical drives and bring the virtual disks back online, do the following:

1. Boot the system, and when prompted, type Ctrl+H to access the WebBIOS utility.
2. If the WebBIOS utility is not displaying the Physical View, click Physical View in the left panel.

   The MegaRAID BIOS Config Utility Physical Configuration screen is displayed.

   ---

   Note - Perform only if the physical drives are listed in the utility in the (FOREIGN) Unconfigured Bad state (in black text). Otherwise, if the disks are listed in the (FOREIGN) Unconfigured Good state (in blue text), skip to .

   ---

3. For each drive that is listed in the (FOREIGN) Unconfigured Bad state, do the following:
   1. Click a drive in the (FOREIGN) Unconfigured Bad state.

      The MegaRAID BIOS Config Utility Drive number screen is displayed.

   2. Navigate to the Make UnconfGood radio button, select the radio button, and click Go.

      Clicking Go enables the utility to change the state of the drive.

   3. Click Back to return to the MegaRAID BIOS Config Utility Physical Configuration screen.

      The drive is now listed in the (FOREIGN) Unconfigured Good state.

   4. Repeat - for the remaining drives that have the (FOREIGN) Unconfigured Bad state.
4. When all physical drives have the (FOREIGN) Unconfigured Good state displayed, click Scan Devices in the left panel.

   After the device scan completes, the Foreign Configs Found screen is displayed.

5. From the Foreign Configs Found screen, click Preview.

   The Foreign Configs Preview screen is displayed.

6. From the Foreign Configs Preview screen, click Import.

   When the import process is finished, all virtual disks will be back online and ready for use.